Customer Excellence

Job Title: Head PACE (Product and Customer Excellence)Location: Pune/ Satara (Preferred)Experience: 8–10 years in B2B capital equipment / agri-tech / industrial machineryQualification: BE, MBA is preferredSector: Industrial Machinery Services, Process or Agricultural EquipmentReporting to: CEORole OverviewThe Head of PACE will lead Product and Customer...

Key Responsibilities1. Service Assurance (Efficiency & Quality)Ensure service turnaround times meet or exceed benchmarksDrive customer satisfaction improvements through structured surveys (CSat, NPS) and regular feedback loopsMonitor and reduce rework / failure recurrenceManage customer claims effectively and enhance first-time-fix rates2. Product Care...

About The Role   Role Quality and Process Excellence Lead Do - Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment.- Driving benchmarking and best practices deployment across accounts.- Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business...

Helping customer to book flight , Hotel , Villa through call and email support . Provide excellent customer service to clients across different time zones . Resolve customer queries effectively and efficiently . HR Ms. Suchitra Required Candidate profile-Ready to work in rotational shift-5 Days working 2 week off as per roster-Both side cab we are...

Reach Global India Pvt Ltd is a prominent identity in Healthcare Industry and Dentistry with the products and services offered under the brand ORO. ORO is exporting its products to the international markets of over 40+ countries along with serving the domestic market with its own manufacturing facility in India.Our Website – The Business & Marketing...

Key Responsibilities:Conduct field visits, community outreach, and participation in events, exhibitions, and education fairs to generate leads for school admissions.Promote the school's academic programs, extracurricular activities, and unique offerings to prospective parents and students.Organize and participate in promotional activities such as seminars,...

As BDM - Operations Excellence (Spare Parts), you'll be responsible to:a. work in the domain of Inventory Optimisations with our customers (Automotive OEM Dealerships) in line with guidelines from Companyb. Understand and align channel partners for Spare Parts Inventory Optimization, Availability Improvement, reduction of accumulation of Non-Moving Stocksc....

DescriptionA few application tips… We want to help you put your best foot forward. Here are a few things we look for:Clear, specific examples of your work and impactRelevant experience aligned with the role's focusA thoughtful response to any application questionsA resume that highlights both what you did and why it matteredIf you're unsure whether your...

Customer Associate required for mall outlet. Responsible for greeting customers, assisting with queries, managing billing, maintaining display, and ensuring excellent service. Must have good communication skills and a customer-friendly attitude.

Process Excellence Manager (E-commerce Operations)About The RoleWere looking for a Process Excellence Manager to lead operational improvements across our e-commerce order and fulfilment workflows. This role combines process documentation, continuous improvement, and Lean/Six Sigma problem-solving into one. The ideal candidate is hands-on, structured, and...