Product Operations Specialist

Product Operations Specialist — Unifize
Function: Product & Engineering

Reports to: Head of Product / Product Director

About Unifize
Unifize is an enterprise-grade AI-first operating system built for regulated operations, quality, and product development.

We unify the key workflows that power regulated manufacturing — Quality (QMS), R&D, Manufacturing, and Maintenance (CMMS) — into one collaborative, AI-driven platform.

At Unifize, products aren't written from scratch — they're configured, composed, and iterated within our platform to meet the unique needs of regulated industries. Every solution we build translates complex operational problems into intuitive, configurable experiences that drive compliance, collaboration, and speed.

About The Role
We're looking for a Product Operations Specialist who can translate product vision into functional, build-ready configurations on the Unifize platform.

This is a highly technical and hands-on role responsible for taking requirements from Product Managers, Solution Designers, and other stakeholders — and turning them into detailed specs, feasibility plans, and final builds within Unifize.

The Product Engineer owns the spec-to-build process, which involves analyzing requirements, writing specifications, assessing feasibility, estimating effort and timelines, and then building those solutions within the Unifize platform.

Their primary objective is to deliver on the product and SKU roadmap by executing builds on time, with high quality and minimal rework.

Core Objectives
Deliver functional, validated, and on-time product and SKU builds that align with roadmap priorities and meet defined requirements.

Key Results / Metrics:

• Story Points Delivered: Velocity and volume of story points completed weekly across specs and builds
• On-Time Delivery Rate: % of specs and build tasks delivered within the committed timeframe
• Rework Rate: % of build or spec work that requires rework or correction post-review
• Cycle Time: Average time to close build and spec tasks from assignment to completion
• Roadmap Completion: % of planned build items delivered per sprint or release cycle

Key Responsibilities
2. Specification & Analysis
3. Build & Implementation
4. Collaboration & Process Discipline
5. Continuous Improvement
What Success Looks Like
What We're Looking For

• Requirements Understanding & Refinement
• Work closely with Product Managers and Solution teams to understand feature requirements, user stories, and business context
• Clarify and rewrite requirements where necessary to ensure technical feasibility and clarity
• Identify gaps, dependencies, or ambiguities early and resolve them proactively
• Translate business requirements into detailed specs, workflows, and logic diagrams
• Conduct feasibility analysis, including platform capability checks, integrations, dependencies, and risks
• Estimate timelines, resource requirements, and complexity levels for each build task
• Configure and build products directly within the Unifize platform using its internal tools and logic framework
• Work with the Product and QA teams to validate builds against specs and requirements
• Optimize build configurations for scalability, usability, and performance
• Document every build thoroughly, maintaining traceability from requirement to release
• Participate in daily standups and sprint planning with Product and Engineering teams
• Collaborate with Product Designers to align on experience and usability expectations
• Support the Product Manager during internal demos, validation sessions, and handoffs to the release team
• Identify opportunities to streamline the configuration and build process
• Maintain and update reusable build modules or templates to accelerate future releases
• Track and reduce rework by improving specification clarity and implementing peer review
• Every sprint delivers story points on target and aligns with roadmap goals
• Specs and builds are delivered on time with minimal corrections or rework
• The build process becomes more predictable and efficient quarter over quarter
• Product and SKU releases move from build to release with no blockers
• Documentation, configuration, and validation are consistent and reusable
• 2-4 years of experience in Product Engineering, Solution Engineering, or Technical Product Configuration, ideally within a SaaS or platform environment
• Strong ability to interpret and translate business requirements into structured technical specifications
• Experience with no-code or low-code configuration platforms, or a solid understanding of modular system design
• Excellent analytical skills — ability to evaluate feasibility, dependencies, and impact across systems
• Familiarity with sprint processes, agile tooling, and roadmap-driven execution
• Strong written communication and documentation skills
• Detail-oriented, disciplined, and comfortable working in fast-moving, iterative environments

Why Join Unifize

• Build at the intersection of product and engineering — creating configurable enterprise solutions that define how regulated operations run
• Work on AI-driven, next-generation enterprise systems that impact real manufacturing processes
• Collaborate directly with Product Managers and Leadership to bring vision to life
• Join a culture that prizes ownership, clarity, and speed — where every build impacts customers directly
• Competitive compensation and strong growth opportunities as Unifize scales globally