
Customer Success Manager
2 weeks ago
Role & responsibilities
- Build Excellent Client Relationships (CXOs/ Business Heads) as well as strong relationships with peers across business functions
- Responsible for Business Development Strategy & Process
- Manage client experience & ensuring client retention
- Develop expertise in concept selling
- Elevate opportunities to expand partnerships through upgrades & upsells
- Structure solutions for Client Organisations
- Spearhead personal Brand building opportunities
- Leverage in-house community, events, Research & Insights offerings to the clients
Preferred candidate profile
- Communication skills.
- Relationship building skills.
- Problem Solving.
- Strong Analytical & Concept Ability.
- Confident in technology, platform & methodology.
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Customer Success Manager
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Customer Success Manager
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Mumbai, Maharashtra, India Livspace Full timeAbout the Role A Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience. Responsibilities Coordinate and work with internal stakeholders - Sales, Design,...
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