
Security Managed Services Engineer
5 days ago
MS Engineer - Security
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed.
Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows.
You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests.
To thrive in this role, you need to have:
- Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization.
- Working knowledge of ITIL processes.
- Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting.
- Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
- Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
- Good understanding of using ITSM tools.
- Ability to communicate and work across different cultures and social groups.
- Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed.
- Positive outlook and ability to perform well under pressure.
- Eagerness to work diligently and extend hours when necessary.
- Client-centric approach, always putting clients at the forefront of interactions.
- Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience.
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us.
-
Security Shift Supervisor
7 days ago
Chennai, Tamil Nadu, India Jaguar Security Services Full time ₹ 1,20,000 - ₹ 3,00,000 per yearSecurity Shift Supervisor will be responsible for managing end-to-end security operations of the shift and will be responsible for the safety & security of employees and assets at the site.Security Shift Supervisor will report to Security Site Lead and Corporate Security Agent/ Corporate Security Agent Manager.Experience Required:Minimum graduate with 5+...
-
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNetwork Security Managed Services Engineer (L2) Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow,...
-
Network Security Managed Services Engineer
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per yearNetwork Secuity Managed Services Engineer (L3) Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow,...
-
Senior Security Engineer
1 day ago
Chennai, Tamil Nadu, India Getinz Techno Services Full time ₹ 10,00,000 - ₹ 25,00,000 per yearSenior Security Engineer - GTP - ChennaiHiring Security Engineers @ Fintech Product Company in ChennaiExperience Range: yearsLooking for candidates to join in less than or 30 days notice period. About the Security Engineer RoleAs a Security Engineer, you will be responsible for designing, implementing, and maintaining security controls for our AWS cloud...
-
Security guards
3 days ago
Chennai, Tamil Nadu, India ROYAL SECURITY SERVICES Full time ₹ 1,20,000 - ₹ 3,60,000 per yearWe are looking for Security Guards, young and dynamic for our clients.Job Type: Full-timePay: ₹8, ₹18,000.00 per monthWork Location: In person
-
OpenShift Engineer/ OpenShift Container Platform
4 weeks ago
Chennai, Tamil Nadu, India Clarium Managed Services Full timeWe are seeking a skilled OpenShift Administrator & OpenShift Container Platform (OCP) with a strong background in Linux system administration, scripting. The ideal candidate will be responsible for maintaining and supporting RedHat OpenShift clusters in production environment, incident triage, and participating in release activities. You will work closely...
-
OpenShift Engineer/ OpenShift Container Platform
4 weeks ago
Chennai, Tamil Nadu, India Clarium Managed Services Full timeWe are seeking a skilled OpenShift Administrator & OpenShift Container Platform (OCP) with a strong background in Linux system administration, scripting. The ideal candidate will be responsible for maintaining and supporting RedHat OpenShift clusters in production environment, incident triage, and participating in release activities. You will work closely...
-
MRI Functional Consultant
7 days ago
Chennai, Tamil Nadu, India RF Managed Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesDevelop a working knowledge of client applications for all business units including but not limited to MRI, Yardi,JD Edwards and ServiceNow.Provide support and solutions via ServiceNow within SLAsPrioritize support requests based on customer impactIdentify solutions for system users that improve business processesCollaborate with...
-
Managed Services Engineer
1 day ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCross Technology Managed Services Engineer Linux (L1) Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can...
-
Senior Network Engineer
7 days ago
Chennai, Tamil Nadu, India SQ1 Security Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Overview:TheSenior Network Engineerwill oversee enterprise network operations, lead a team, and manage infrastructure across multiple locations. The role includes strategic planning, technical leadership, and innovation in cybersecurity and healthcare IT environments.Key Responsibilities:Mentor a team of network engineers across sitesManage network...