Revenue Collection Executive

4 days ago

Nagpur, Maharashtra, India The Bellagio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Customer Payment Follow-up

  • Contact customers for due/overdue payments via phone, email, and in-person meetings.

  • Share reminders for installment-linked and milestone-based payments.

  • Resolve basic customer queries related to payments in coordination with CRM & Sales team.

  • Receipts & Documentation

  • Collect cheques/DDs and ensure proper acknowledgement.

  • Hand over cheques/PDCs to Banking & Cashiering Officer for deposits.

  • Issue payment receipts to customers and maintain a receipt tracker.

  • Reconciliation & Reporting

  • Update daily collection registers and CRM software with payment status.

  • Reconcile customer payment schedules with actual collections.

  • Prepare weekly/monthly collection MIS for management.

  • Coordination

  • Work closely with Banking Officer for smooth deposits & reconciliations.

  • Coordinate with Accounts Coordinator (Mumbai) for MIS updates and escalations.
  • Support finance team in monitoring overdue accounts and escalating defaulters.

Preferred candidate profile

Qualifications & Skills

  • Education: Graduate in Commerce/Finance (B.Com/M.Com); MBA (Finance) preferred but not mandatory.
  • Experience: 25 years in collections, customer accounts, or receivables (real estate/housing finance/NBFC background preferred).

  • Skills:

  • Strong communication & negotiation ability (customer-facing role).

  • Proficiency in MS Excel & CRM/ERP software.
  • Detail-oriented with good record-keeping discipline.
  • Ability to handle sensitive financial discussions with professionalism.

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