Customer Service Executive

1 day ago

Ghansoli Navi Mumbai Maharashtra, India Proviso Full time ₹ 2,16,000 - ₹ 3,12,000 per year

JOB DESCRIPTION

Job Title

Patient Care Executive

Reporting To Project Manager

Position Responsibility

summary:

➢ Receive\Make calls to Patients as per the Patient care program

➢ Patient Registration Management. From data entry to issuing the enrolment kit to all

➢ Ensure that the given application is kept in an accurate manner and every entry is completed on the application

➢ Ensuring that the relevant benefits are executed as per the Program scheme. Manage entire related coordination with external parties and Patients to ensure that the benefits have been received

➢ Patient follow-up as per program needs

➢ Maintain Patient records and files in a safe and manageable manner

➢ Ensure prudent and effective utilization of communication tools.

➢ Effective channelization of Incoming mails

➢ Manage day-today reporting on the Program

➢ Client coordination if required Qualification:

Any Graduate Skills:

➢ Good communication in English & Hindi

➢ Experience minimum 1yr to 3yr

➢ Must be graduate, preferably science or pharma

➢ Must be proficient in Microsoft Excel

➢ Working experience in Hospital/Healthcare / Insurance sector would be added advantage Employee Name & Signature Manager Name & Signature Date:

Job Types: Full-time, Permanent

Pay: ₹18, ₹26,000.00 per month

Application Question(s):

  • What other language you speak apart from Hindi and English?

Experience:

  • Customer Care/Telesales: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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