Supply Chain Management Center of Excellence Head

1 week ago


Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Head - SCM COE

At CoE, You'll Get to:
  • Own end-to-end responsibility of health and roadmap of innovation & automation strategy, change management support to Supply Chain Processes
  • Interact with business users and capturing their requirements, defining detailed strategic objectives and connecting with the Organization vision and strategic plan.
  • Ensure hygiene for Supply Chain operations - govern processes for problem management, capacity management, and change management
  • This is a leadership position and will be part of the Supply Chain leadership at Airtel. The role will be required to work with a wide network of cross functional stakeholders to drive the Strategic Business Agenda.
  • Recommend, own & drive "Digital Transformation" roadmap
  • Manage & mentor a team
  • Ensure system driven solution to address audit observations

Collaborate & influence for changes in the system for process simplification & digitization

Deliverables (key responsibilities)

Digital Transformation agenda:

  • Ask of improving Digital quotient within SCM function, recommend, own and drive the adoption of new digital capabilities for better processes, efficiencies and user experience
  • Overall co-ordination from concept to actual implementation in agile way
  • Embedding new digital capabilities in people and processes for continuous improvements
  • Review & governance of strategic initiatives as per the plan.
  • Demonstrate thought leadership to bring new digital intervention with "Outside In" approach

Operations (Business as usual):

  • Should have experience to advocate simplification in the new requirements or while addressing pain areas in the current processes
  • Review team deliverables as per outlined SLAs for operational excellence
  • Prioritization of new developments in line with value delivery, impact across line of businesses etc.
  • Conducting Stakeholder Surveys & Pain Point Identification
  • Systematic solution for Audit observations

Collaborate with Engineering Team to enhance ERP & SCM applications:

  • Alignment on new development prioritization
  • Explore existing solution for cross utilization in SCM area
  • Provide input as required and implement the enhancements on specific projects. Also required to give strategic design inputs before start of solution development.
  • Construct strategies in close coordination with the Business team and respective vertical heads to achieve functional & business objectives

Program Management & Business Head Support:

  • Supporting decision making abilities by conducting detailed analysis on key strategic issues; conducting internal and external analysis and research to formulate strategic opinions and recommendations
  • Plan, coordinate & minute the strategic reviews and update on status of various initiatives to ensure deployments are taken place as per the plan.
  • Review and monitor various key programs to ensure consistency with defined objectives
Demonstrate (Key competencies)
  • Strong Analytical and Data Interpretation Skills
  • Design thinking
  • Multi-Tasking Skill
  • Navigating change
  • Strong Communication skills - Both written and verbal
  • Portfolio & Program Mgt skills an added advantage.
  • Excellent organizational, interpersonal and networking skills.
  • Thought leadership

Educational Level

PG – MBA in Supply Chain Management / Operations Management (preferred) form tier 1 institute

Working Experience

  • 10-15 yrs. of experience in SCM processes
  • Exposure in ERP/System deployments in SCM like OTM, WMS etc
  • Should have experience in deployment of "Digital Technologies" within SCM.
Experience LevelExecutive Level
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