Field Sales Executive

About Us (as relevant to the role)

• Established in 2006, 3S Technologies is a leading dealer/wholesaler/supplier of high-security and safety solutions (safes, lockers, vault equipment, security equipments, note counting machines, vending machines, etc.).
• We are the Authorised Dealer / Channel Partner for Godrej Enterprises Group, Atlantis & "Amazon/Atlantis" vending machines, among others.
• We provide sales, consultation, after-sales service, installation, AMCs, and regular service/maintenance.

Job Purpose

The Sales Executive will be responsible for generating enquiries and converting them into sales of Godrej Security & Vending product range. This includes safes, lockers, note counting machines, vending machines, etc. The role demands regular customer visits, follow-ups, meeting fixed monthly/annual target sales, and maintaining customer relationships.

Key Responsibilities

• Prospect new customers and markets in and around Kolkata, and wider West Bengal, as assigned.
• Generate enquiries by field visits to businesses, offices, jewellery shops, institutions, retail outlets, etc.
• Present and demonstrate the product offerings, explain features and technical details, propose solutions based on customer needs.
• Achieve assigned monthly and annual sales targets.
• Prepare quotations, negotiate prices, close deals.
• Ensure delivery coordination, installation (if applicable), and handover with after-sales service.
• Maintain and update customer database; follow up on leads, enquiries, and complaints.
• Report on market trends, competitor activities, feedback from customers.
• Participate in exhibitions, events or road-shows if required.
• Work with internal teams (operations, service, logistics) to ensure customer satisfaction.

Required Skills & Attributes

• Knowledge: Good understanding of product features in the security & safety domain (locks, safes, note counting, vending equipment) is a plus. Capacity to learn product technical specifications.
• Skills:
• Strong verbal and written communication skills in English, Hindi and Bengali.
• Good negotiation and closing skills.
• Ability to build good relationships with customers.
• Self-motivated, result oriented, able to work independently on field with minimal supervision.
• "Hungry" mindset to find leads and follow-up persistently.
• Good time management and ability to plan daily, weekly, monthly work.
• Others:
• Valid driver's license and willingness to travel locally (Kolkata, suburbs, neighbouring districts).
• Familiarity with using mobile / tablet / laptop CRM tools / MS Office.
• Ability to walk into shops, institutions; comfortable with field work.

Targets & Performance Metrics

• Achieve monthly sales target and annual sales target — to be decided in accordance with products and territories.
• Number of new customer meetings per week / month.
• Enquiry to lead conversion ratio.
• Timely follow-ups / customer satisfaction metrics.
• Collection of payments / ensuring proper documentation.

Compensation & Benefits

• Basic salary commission / incentives based on achievement of sales targets.
• Travel allowance / expenses for field visits.
• Mobile / communication allowance.
• Opportunity for career growth based on performance.
• Other standard company benefits as applicable

Personal Traits

• Honest, trustworthy, upright.
• Good presentation, professional appearance.
• Cheerful, persevering, resilient (field work is not always easy).
• Ability to work under pressure to meet targets.