Observability Expert

OBSERVABILITY EXPERT

We are looking for an Observability Expert to be part of our Nestlé Nespresso Digital and Tech Team.

Position Snapshot:

• Location: Bengaluru, Karnataka, India
• Type of Contract: Permanent
• Grade: Band 2
• Type of work: Hybrid
• Work Language: Fluent Business English

The Role:

As an Observability Architect at Nespresso, you'll take charge of designing, implementing, and maintaining top-tier observability solutions within our eCommerce ecosystem. Your expertise in leveraging various monitoring, logging, and tracing tools will enable you to collect and analyze critical data, offering valuable insights into system performance. You'll play a key role in identifying bottlenecks and troubleshooting issues, working closely with cross-functional teams to refine and elevate observability practices. Your proactive approach will ensure the availability, reliability, and optimal performance of our systems, while driving continuous improvement through strategic monitoring and alerting. With strong analytical and problem-solving skills, you'll stay ahead of industry trends, embracing emerging technologies like OpenTelemetry to further enhance the operational efficiency and success of Nespresso's eCommerce landscape.

In This Role, You Will:

• Maintain, run, and continuously improve our monitoring infrastructure.
• Setup new monitoring capabilities for the existing/new infrastructure and applications (dashboards, alerts, metrics…)
• Ensure the stability of the mission-critical systems by setting up alerts, notification, and auto-remediation.
• Setup event-driven automation based on events from monitoring systems.
• Collaborate with an international, self-responsible and agile team who is working with the newest toolset.

What We're Looking For:

• Bachelor's degree in computer science, computer systems, information technology or related (or equivalent experience).
• Minimum of 5 years of monitoring or observability experience.
• Experience working in a DevOps/ scrum environment.
• Solid knowledge and hands on experience using RHEL or equivalent Linux systems.
• Solid knowledge of observability and monitoring methods and best practices.
• Strong experience with Prometheus and PromQL (Prometheus Certified Associate – PCA preferred).
• Hands on Experience with monitoring tools for Application, Service, Infrastructure and Data Quality Monitoring (Grafana, Prometheus, Loki, Dynatrace.)
• Solid understanding and hands on experience using Ansible and Terraform.
• Good understanding of network concepts and protocols.
• Good understanding and hands on experience with setting up alerts and notifications.
• Good understanding of containers and hands on experience using container and container orchestration technologies.

Extra Skills That Set You Apart:

• Experience having worked in a global environment and with virtual teams.
• Solid understanding and hands on experience using Ansible and Kubernetes.
• Experience working with Ecommerce platforms.
• Good understanding of MS Azure.
• Experience with UNIX/Linux and UNIX shell scripting knowledge (Bash and Python).

We Offer You:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Flexible work policies including core hours and options for working from home. Discuss with us during the recruitment process to understand what flexibility could look like for you
• Genuine opportunities for career and personal development through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Modern "smart office" locations providing agile workspaces. Our state-of-the-art campus is equipped with areas to co-create, network, and chill
• International, dynamic & inclusive working environment with attractive additional benefits.
• The pride to work for a B Corp certified company and one of the world's most trusted brands.

The Hiring Process:

• Your Application: Submit your application, and we'll review it carefully (make sure your CV is in English as the hiring team is international).
• Initial Screening: Relevant candidates will be contacted by our Talent Acquisition team for an initial interview.
• Hiring Manager Interview: Selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail.
• Stakeholder Interview: Candidates will engage with potential team members to assess fit and collaboration.
• Leadership & HRBP Interaction: Candidates will have a discussion with our leadership team & HRBP.
• Feedback: After interviews, we provide feedback to all candidates.
• Job Offer: Successful candidates will receive a formal offer.
• First Working Day: Once the offer is accepted, we'll welcome you on your first day

About Nespresso:

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.

We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.

In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé #beaforceforgood