
Associate - Order Management (Third Party payroll/Off role)
3 days ago
Role Purpose
Execute daily order processing, ensure OTIF delivery, and resolve issues within defined timelines.
Key Responsibilities
- Manage ~25 easy orders + 4 complex orders/day (~600 orders/month).
- Track OTIF and take corrective action as needed.
- Acknowledge and resolve issues within TAT.
- Flag delays to Operations Manager promptly.
- Maintain case logs for repeat issue tracking.
Skills & Experience
- 2 to 5 years in order processing, logistics coordination, or customer service.
- High attention to detail.
- Ability to work quickly and accurately.
- Strong communication skills.
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