UI Support Engineer-Web Component Integration

1 week ago

Bengaluru, Karnataka, India Quest Global Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Requirements

Job Title: UI Support Engineer-Web Component Integration & Customer Support

Key Responsibilities

  • Need to play individual UI support engineer role

Job Summary:

We are seeking a detail-oriented and customer-focused UI Support Engineer to support the adoption and integration of our web components across multiple product teams. This role is ideal for someone with a strong understanding of modern web technologies who enjoys troubleshooting, resolving issues, and working closely with developers and designers to ensure seamless integration and customer satisfaction.

Key Responsibilities:

  • Act as the first line of support for teams integrating web components into applications built with Angular, React, Vue, and TypeScript.
  • Triage, investigate, and resolve defects, integration issues, and runtime bugs reported by internal product teams.
  • Collaborate with core developers to escalate and track complex issues requiring component-level changes.
  • Provide real-time debugging support and guidance on best practices for using components.
  • Ensure components are used in compliance with accessibility (WCAG 2.1+), i18n, multi-lingual, and RTL standards.
  • Assist teams in prototyping integration scenarios using StackBlitz to reproduce issues or demonstrate solutions.
  • Monitor and maintain code quality and security using tools like Sonar, and ensure adherence to secure coding practices.
  • Support performance troubleshooting and optimization of component usage in consuming applications.
  • Collaborate with UX and design teams to ensure accurate implementation of Figma-based designs.
  • Document common issues, solutions, and integration patterns to improve self-service support and onboarding.

Required Skills & Qualifications:

  • Strong understanding of HTML, CSS/SCSS, JavaScript/TypeScript, and modern frontend frameworks.
  • Experience with Lit or other web component libraries is a plus.
  • Familiarity with Angular, React, and Vue integration patterns.
  • Hands-on experience with debugging tools, browser dev tools, and performance profiling.
  • Knowledge of accessibility standards, i18n, and RTL support.
  • Experience using StackBlitz for rapid prototyping and issue reproduction.
  • Familiarity with Sonar or similar tools for code quality and security analysis.
  • Strong communication and collaboration skills, with a customer-first mindset.
  • Ability to work in a fast-paced, agile environment and manage multiple support requests.

Preferred Qualifications:

  • Experience in a support engineering, developer advocacy, or technical consulting role.
  • Exposure to Playwright, viTest, or other testing frameworks is a plus.
  • Familiarity with GitHub Copilot and AI-assisted development tools.

Experience working with or supporting a design system in a large-scale enterprise environment.

Work Experience

Mandate Skills: Typescript, Javascript, HTML, CSS, SCSS

Nice to have skills: Lit, Knowledge on Figma, StackBlitz, Playwright, Familarization in Angular or React, Support Engineer mindset

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