SAM EUC-Software Licensing Specialist, AVP

Role Description

Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing.

Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses.

Software License Management (SLM) Analyst: The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised.

Your key responsibilities

• Vendor on-boarding including curation of licencing entitlement in Service Now (SAMPro)
• Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions.
• Produce & maintain accurate management reporting identifying opportunity for cost reduction
• Responsible for managing portfolio of on -premises and SaaS software vendors e.g., Microsoft, Adobe, Atlassian and OpenText with varying degrees of licencing complexities.
• Develop and maintain collaborative working partnerships with key stakeholders.
• Provide Software licensing expertise across a broad portfolio of End User Desktop estate software vendors
• Support external software audits requirements as required
• Responsible for delivery of meeting software certification obligations
• Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports
• Support EUC infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified and

Your skills and experience

• A strong background in banking or similar large complex organization (at least 2-4 years in the industry)
• Proven experience in Software License Management or Software Asset Management, preferably from an end user client perspective (min 3 years)
• Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and SaaS environments
• Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Service Now SAMPro
• Solid understanding of different software inventory discovery tools E.g., ILMT, MS Intune, SCCM
• Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools
• Experience in interpreting software contracts and publisher software licencing rules
• Strong analytical skills, with the ability to demonstrate flexibility in problem solving
• A good understanding of the complexities around working in distributed global teams
• (Preferred) Hands on experience in managing Software Licence Management tools
• (Preferred) Proven experience in software vendor on-boarding as part of a SAM project
• Excellent communication skills and fluency in both written and verbal English

You will be:

• A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery.
• Able to build relationships and influence outcomes
• Collaborative and a Team Player
• Calm and productive under pressure, able to manage timelines and priorities
• Self-confident and prepared to challenge the status quo
• Resourceful with an innovative approach to problem solving
• Strategic thinker with strong problem solving and detail orientated analytical skills
• Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed
• Strong stakeholder management skills