SAM Tech

3 weeks ago

Bengaluru Karnataka India, Karnataka Teamware Solutions Full time

We Are Hiring – SAM Tech SME (ServiceNow SAM Pro / Flexera)

Location: Bangalore / Gurgaon

Experience: 2 to 7 Years

Notice Period: Immediate to 20 Days

We’re seeking an experienced SAM Tech SME to lead and manage Software Asset Management (SAM) implementations, primarily on ServiceNow SAM Pro, and occasionally on Flexera.

Key Responsibilities:

  • Lead end-to-end implementation and customization of ServiceNow SAM Pro, ensuring alignment with business and IT objectives.
  • Configure ServiceNow Discovery for key publishers (e.g., Oracle GLAS, VMware) and other critical infrastructure components.
  • Set up integrations with SCCM, Jamf, ILMT, and SAP for comprehensive SAM data collection.
  • Configure SaaS integrations (e.g., Microsoft 365, Adobe, Salesforce) to enhance software asset visibility and governance.
  • Implement cloud cost management for Azure and Google Cloud, optimizing spend and utilization.
  • Perform ServiceNow administrative tasks, including plugin enablement, update set management, and service catalog configuration.
  • Apply knowledge of CMDB and CSDM frameworks for effective configuration management.
  • Handle entitlement loads, model normalization, and reconciliation within SAM Pro.
  • Demonstrate working knowledge of licensing for at least one major software publisher.

Qualifications:

  • Bachelor’s or Master’s degree from an accredited college/university.

Desired Skills & Experience:

  • 2–7 years of hands-on experience in SAM technologies (ServiceNow SAM Pro, Flexera).
  • Strong communication and stakeholder management skills.
  • Proficiency with data analysis tools (Excel, PowerPoint, Word).
  • Excellent analytical, problem-solving, and reporting abilities.
  • Experience working in teams, overseeing SAM processes, and conducting tool assessments.

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