Group Sales Manager

2 weeks ago

Kolkata, West Bengal, India Kotak Mahindra Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role Objective:

To lead and drive business growth for Current and Savings Accounts (CASA) through effective team management, customer engagement, and adherence to regulatory standards.

Key Responsibilities:

  • Business Development:
  • Mobilize business for
    Current Accounts and Savings Accounts
    .
  • Drive
    sales numbers and value
    across assigned branches or regions.
  • Team Leadership:
  • Recruit, train, and mentor team members regularly.
  • Accompany team members on client visits, especially for key accounts.
  • Act as a single point of contact for team members regarding customer grievances.
  • Customer Engagement:
  • Organize lead generation activities to boost customer acquisition.
  • Ensure high-quality service delivery aligned with bank standards.
  • Compliance & Documentation:
  • Ensure proper documentation and compliance with
    KYC norms
    as per RBI guidelines.
  • Validate account opening forms before submission to RPCs for processing.

Candidate Requirements:

  • Education:
    MBA / Graduate
  • Experience:
    Minimum 4–6 years in banking sales, preferably in CASA acquisition
  • Certifications:
    Knowledge of Trinity, NR, and TPP (insurance) is preferred
  • Team Handling experience is mandatory.

Skills:

  • Excellent written and verbal communication
  • Strong process orientation
  • Conscientious and adaptable
  • Ability to lead and motivate teams

Preferred Attributes:

  • Proven track record in
    retail banking sales
  • Familiarity with
    branch banking operations
  • Customer-centric approach with strong interpersonal skills

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