Security Officer

3 days ago

Chennai, Tamil Nadu, India Kauvery Hospital Full time

Responsible to protect staff, patients, and visitors by controlling access, patrolling premises, responding to emergencies, and monitoring surveillance systems

Key roles and responsibilities

  • Access control: Monitoring and restricting access to the hospital and sensitive areas to authorized personnel and visitors only.
  • Patrolling and surveillance: Conducting regular patrols of the hospital grounds and buildings, monitoring CCTV and alarm systems, and watching for signs of theft, vandalism, or other threats.
  • Emergency response: Responding to emergencies, including fire alarms, internal and external disasters, and medical emergencies. They may also be the first point of contact for other code responses.
  • Incident management: Investigating security incidents, de-escalating conflicts, and writing detailed reports on their findings.
  • Conflict resolution: Mediating disputes between staff, patients, and visitors, and managing agitated or aggressive individuals using verbal de-escalation techniques.
  • Safety and security: Protecting hospital property, such as medical equipment and medications, and ensuring a safe environment for everyone on the premises.
  • Visitor management: Screening visitors, verifying their reasons for entry, and providing escorts when necessary.
  • Policy enforcement: Enforcing all hospital rules and security policies to maintain order and a secure environment.
  • Assistance and support: Providing assistance to staff, such as escorting them to their vehicles, and sometimes assisting with high-risk patient transfers or morgue procedures.
  • Crowd control: Managing crowds during busy periods or special events to prevent overcrowding and ensure smooth operations.

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