MDM & Endpoint Management Engineer

About Turing

Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.

Recognized by Forbes, The Information, and Fast Company among the world's top innovators, Turing's leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at 

MDM & Endpoint Management Engineer
About the Role
We are looking for an experienced MDM & Endpoint Management Engineer who can design, implement, and manage modern device management solutions across macOS, Windows, and mobile platforms.

The ideal candidate will be hands-on with Jamf, Scalefusion, and Intune, ensuring devices are secure, compliant, and optimized for performance.  In addition to managing MDM systems, you'll also provide advanced end-user support for Windows and Mac devices, ensuring a seamless digital experience across the organisation.
What You'll Do (Responsibilities):

• Design, deploy, and manage MDM/UEM solutions including Jamf, Scalefusion, and Intune for macOS, Windows, and mobile devices.
  
• Co-ordinate with different OS support teams, to resolve any hardware issues. 
  
• Implement and enforce device compliance, security baselines, and configuration profiles across all platforms.
  
• Collaborate with IT and Security teams to align endpoint configurations with Zero Trust, SSO, and MFA policies.
  
• Administer enterprise tools such as Google Workspace, Okta, Slack, Zoom, Atlassian Suite, and Office 365.
  
• Troubleshoot and resolve macOS and Windows-related issues for end users — hardware, software, and authentication-related.
  
• Manage device lifecycle operations, including provisioning, patching, and deprovisioning.
  
• Standardize and harden endpoint management processes using scripting and automation (PowerShell, Bash, or Python).
  
• Develop and maintain SOPs, configuration guides, and internal knowledge bases for IT operations.
  
• Monitor endpoint compliance, security posture, and system performance through dashboards and alerts.
  
• Continuously assess and improve endpoint management strategies to enhance employee experience, security, and scalability.
  
• Provide Tier 3 support and mentor IT support staff in advanced troubleshooting and root cause analysis.
  

Who You Are (Qualifications)

• Bachelor's degree in Computer Science, Information Technology, or related field.
  
• 4+ years of experience in endpoint management, IT infrastructure, or workplace technology engineering.
  
• Proven hands-on experience with:
  
  • MDM/UEM: Jamf, Scalefusion, Intune (must-have)
    
  • Identity Providers: Okta, Google Identity, Azure AD
    
  • Collaboration Tools: Slack, Zoom, Google Workspace, Jira, Confluence
    
• Proficiency in scripting (PowerShell, Bash, or Python) for automation and policy enforcement.
  
• Solid understanding of Zero Trust, IAM, and endpoint security best practices.
  
• Familiarity with GCP, AWS, or other cloud-based enterprise ecosystems.
  
• Strong troubleshooting and analytical skills for Windows and macOS environments.
  
• Experience implementing ITSM workflows and managing SLA-driven ticket queues.
  
• Jamf/Intune certifications is an added advantage.
  
• Excellent communication, documentation, and cross-functional collaboration skills.
  
• Customer-first mindset — passionate about improving user experience and operational efficiency.
  

Values:

• We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
• We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection
• We are Al forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.

Advantages of joining Turing:

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

For applicants from the European Union, please review Turing's GDPR notice here.

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