Staff Endpoint Security Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Team

This role will be reporting to Sr Manager, Security Engineering. The Endpoint Security Engineering team will be part of larger Security Engineering org. The security engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams.

What you get to do in this role:

• Secure Mac & Windows laptops, VDIs, Mobile devices, Browsers, Email, Managed/Unmanaged software, IoT devices
• Implement user trust and device trust for managed and unmanaged endpoints
• Implement security posture management for managed and unmanaged endpoints
• Secure access to corporate, commercial, and regulated markets network from endpoints
• Define security standards/hardening baselines for endpoints
• Deploy Endpoint Detection Response across the enterprise
• Collaborate with Insider Threat team to create DLP policies for hosts, network, email, and apps
• Collaborate with DG team to build connectors that perform data scan on critical assets
• Manage privileged access for endpoints
• Manage credential vaulting and rotation for corporate assets and endpoints
• Suggest security improvements by assessing the current situation, evaluating trends, anticipating requirements, and supporting proof-of-concept experimentations.
• Participate in security incidents and help implement the containment and eradication.
• Evaluate audit findings and act upon them.
• Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Strong interpersonal skills (written and oral communication).
• Proven experience in being an effective team player. A keen analytical mind for problem solving, abstract thought, and offensive security tactics with a goal to make security a strong enabler at ServiceNow.
• Strong working knowledge of operating system internals as well as networking
• Proven experience with Automation (Python, Perl, bash scripting, etc.)
• Strong experience with EPM (JAMF, SCCM etc.) and MDM (Intune, AirWatch etc. ) solutions
• Experience in Linux, Windows, Mac systems security.
• Ability to articulate complex issues to executives and customers
• Computer Science/Engineering degree with 8+ years of proven, related experience is required

Experience/Knowledge with security tools including (not limited to):

• Anti-Malware and Endpoint Detection Response (CrowdStrike)
• Networking Security (Firewalls, NAC, Zero Trust, etc.
• Logging and Aggregation tools
• Deception technologies
• Vulnerability scanning (Wiz, Tenable)
• Privileged Access Management- Privileged Session Management (PAM-PSM) (BeyondTrust EPM/PSM)
• Data Loss prevention tools (DLP)
• (Microsoft Information Purview, Cososys, Zscaler, O365)
• Data Governance solutions (Big ID)

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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