
Hiring For International Voice Process For our MNC
1 week ago
Hiring for International Voice Process for our MNC - Kolkata / Noida
Exp - 1+ Yrs
Budget LPA
Notice - Immediate - 15 Days
Rotational Shift
Cab facility will available
JD -
NOTE : EXCELLENT COMMUNICATION IS MANDATORY
Key Responsibilities:
- Make outbound calls to US-based insurance companies/patients/ Help desk as per process requirements.
- Engage customers in meaningful conversations to promote products/services or gather required information.
- Handle objections professionally and escalate complex issues when necessary.
- Collaborate with team leads and quality analysts to improve call quality and performance.
- Ensure compliance with company policies and US calling regulations
Required Skills & Qualifications:
- Bachelors degree or equivalent.
- 14 years of experience in outbound calling, for US clients.
- Open to Work from Office
- Excellent verbal communication and interpersonal skills.
- Familiarity with CRM tools and call centre software.
- Open to work night shifts and adapt to US time zones.
- Goal-oriented with a positive attitude and strong work ethic.
Knowledge of US culture and customer behaviour
Interested can share cv at or at WhatsApp
Thanks
Shivani Chaturvedi
HR at Artech
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