Hiring For International Voice Process For our MNC

1 week ago

Kolkata Noida, India Artech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hiring for International Voice Process for our MNC - Kolkata / Noida

Exp - 1+ Yrs

Budget LPA

Notice - Immediate - 15 Days

Rotational Shift

Cab facility will available

JD -

NOTE : EXCELLENT COMMUNICATION IS MANDATORY

Key Responsibilities:

  • Make outbound calls to US-based insurance companies/patients/ Help desk as per process requirements.
  • Engage customers in meaningful conversations to promote products/services or gather required information.
  • Handle objections professionally and escalate complex issues when necessary.
  • Collaborate with team leads and quality analysts to improve call quality and performance.
  • Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

  • Bachelors degree or equivalent.
  • 14 years of experience in outbound calling, for US clients.
  • Open to Work from Office
  • Excellent verbal communication and interpersonal skills.
  • Familiarity with CRM tools and call centre software.
  • Open to work night shifts and adapt to US time zones.
  • Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour

Interested can share cv at or at WhatsApp

Thanks

Shivani Chaturvedi

HR at Artech

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