MDM IT Sr Production Support Analyst

4 days ago

Bengaluru, Karnataka, India IQVIA Full time US$ 90,000 - US$ 1,20,000 per year

Job Title: MDM IT Production Support Analyst
Job Overview: The Production Support Analyst is responsible for providing technical support for production systems and ensuring the quality of software applications. This role involves troubleshooting and resolving production issues, implementing configuration changes, and conducting quality assurance testing to ensure proper operation and freedom from defects.
Essential Functions:

•    Serve as the primary point-of-contact and first line of technical support for customers and internal business partners; answer questions, troubleshoot and resolve production issues, and help implement configuration changes

•    Create relevant work instructions and SOPs in line with IQVIA standards

•    Write test plans and detailed test scripts supporting test cases derived from an analysis of functional requirements and programming specifications

•    Thoroughly test software to ensure proper operation and freedom from defects prior to implementation

•    Document and work to resolve all problems; devise improvements to current procedures and develop models of possible future configurations

•    Perform workflow analysis and recommend quality improvements

•    Follow software quality standards for life cycle, documentation, development methods, testing, and maintenance

•    Collaborate with the Product Development team, clients, and Release Management team to plan, implement, and test new releases into production systems environments

•    Train end users to enhance their understanding of production applications including support during User Acceptance test phases

•    Implement scalable, repeatable processes to deliver support services in areas such as software configuration, data feed management, quality assurance, automation, serviceability, and performance
Qualifications:

•    Bachelor's Degree in Computer Science, a related field, or equivalent experience

•    Two or more years of related experience in quality assurance and testing

•    Excellent verbal and written communication skills, with proven technical writing abilities

•    Strong analytical skills, problem-solving ability, and logical thinking capabilities

•    Excellent interpersonal skills, working in collaboration with onshore and offshore teams

•    Proven ability to work independently and productively

•    Adaptive for change and implementing new technologies and processes

•    Proactive with a zeal to learn and have an inquisitive attitude

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more

  • Production Support Analyst

    2 weeks ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    MDM IT Sr Production Support Analyst Job Title: MDM IT Production Support Analyst Job Overview: The Production Support Analyst is responsible for providing technical support for production systems and ensuring the quality of software applications. This role involves troubleshooting and resolving production issues, implementing configuration changes,...

  • MDM Analyst

    2 days ago

    Bengaluru, Karnataka, India crescendo global Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Title of job MDM Data Analyst - Data Steward Lead - 8 Years - Bangalore Summary We are seeking an experienced MDM Data Analyst / Data Steward Lead to manage and improve master data quality across the organization. This role involves working closely with stakeholders to define data requirements, implement governance policies, and...

  • IT Production Support Analyst

    6 hours ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    MDM IT Production Support Analyst Job Title: MDM IT Production Support Analyst Job Overview: The Production Support Analyst is responsible for providing technical support for production systems and ensuring the quality of software applications. This role involves troubleshooting and resolving production issues, implementing configuration changes, and...

  • Oracle SQL Developer-MDM Support

    2 days ago

    Bengaluru, Karnataka, India PradeepIT Consulting Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Oracle SQL Developer MDM Support Job Summary: We are seeking an experienced Oracle SQL developer with strong expertise in database development and MDM (Master Data Management) system support. The ideal candidate will be responsible for writing and optimizing complex PL/SQL scripts, troubleshooting production issues, and supporting MDM applications...

  • Sr Engineer – Informatica MDM

    2 days ago

    Bengaluru, Karnataka, India TuTeck Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position Name: Sr Engineer – Informatica MDMExp: 5+ Years onlyLocation: BangaloreWhat You'll Be DoingLead the technical design and development of the MDM solution for B2B Account data alongside our implementation, platform and data partners.Integrate and harmonize data from Salesforce CRM, enterprise data lake, and hospitality systems to satisfy both...

  • MDM Senior Quality Assurance Analyst

    5 days ago

    Bengaluru, Karnataka, India, Karnataka LumenData Full time

    Job Title: Sr. QA Analyst (MDM)Location: Bangalore, India (Hybrid)Company: LumenDataExperience: 4–8 yearsAbout LumenData:LumenData is a leading data management and analytics consulting firm helping enterprises accelerate their digital transformation journey. We specialize in Master Data Management (MDM), Cloud Data Integration (CDI), Data Quality, and...

  • MDM Support Lead

    1 week ago

    Bengaluru, Karnataka, India Brilyant IT Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionWe at Brilyant are hiring for MDM Suport Lead. We are looking for a dynamic Jamf support Administrator with hands-on experience in Jamf, deployments of enterprise IT solutions. This role is ideal for someone who enjoys being on the ground—supporting customers, building trust, and demonstrating real-world value of technologies in...

  • Production Support Analyst

    3 hours ago

    Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Production Support Analyst - Digital Solution Consultant Sr. Analyst Req ID: 337176 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Analyst - Digital...

  • Senior MDM Support

    2 weeks ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior MDM Support Join global organization with employees around the world, as a Senior MDM Support based in IQVIA. You will be part of IQVIA's world class technology team and will be involved in design, development, enhanced software programs or cloud applications or proprietary products. Technical Skills: • Extensive experience in L2 production...

  • Data Engineer MDM

    2 days ago

    Bengaluru, Karnataka, India 2coms Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    SUMMARY Key ResponsibilitiesDesign, develop, implement, support, and maintain Informatica MDM solutions that align with business requirements and data governance policiesConfigure and customize Informatica MDM hubsDevelop data models, matching rules, survivorship rules, and validation processes within the Informatica MDM platformCreate and optimize data...