Distribution & Operations Executive

5 days ago

Pune, Maharashtra, India Atica Hospitality Full time ₹ 4,80,000 per year

Atica is a technology company specializing in sales & revenue management for hotels (Hilton, Marriott, Choice, and Wyndham, etc.)

Work mode : Work from officeJoining : ImmediateLocation : Pune, MaharashtraTimings : 8 PM to 6 AM IST - [5 Days Working]Salary Range : 4 LPA

Key Responsibilities:

  • Task Execution: Complete assigned tasks such as data entry, RFP answering, report generation, and process execution with a high degree of accuracy
  • Support Functions: Assist Specialists and Managers with larger projects by performing specific tasks or gathering necessary information
  • Process Adherence: Follow established Standard Operating Procedures (SOPs) to ensure consistency and reliability in operations
  • Tool Usage: Utilize tools like CRM systems, reporting platforms (e.g., Metabase), and internal tools (e.g., Appsmith) to complete tasks efficiently
  • Continuous Learning: Stay updated with new processes, tools, and best practices to improve performance and efficiency

Example Tasks:

  • Daily Data Entry: Input booking and revenue data into the relevant systems, ensuring accuracy and completeness. Answering RFPs, as per the sales teams instructions
  • Report Generation: Generate and distribute daily, weekly, or monthly reports to the Revenue and Sales teams, ensuring they have the information they need to make informed decisions
  • CRM Updates: Regularly update customer information and interactions in the CRM system, ensuring that data is current and accurate
  • Routine Audits: Conduct audits of data or processes to identify and correct any discrepancies or errors
  • Meeting Support: Prepare materials for meetings, such as gathering data or creating presentation slides

KPIs:

  • Task Accuracy: Low error rates in data entry and reporting
  • Efficiency: Ability to complete tasks within set timeframes
  • Adaptability: Quick learning and adoption of new tools and processes
  • Collaboration: Positive feedback from team members and departments on support provided
  • Proactivity: Identification and reporting of potential issues or areas for improvement

Atica is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

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