Operations Consultant
4 days ago
Role Overview :
We are seeking a charismatic, detail-oriented, and culturally attuned Sales Executive to join our
elite travel consultancy team. The ideal candidate will possess a proven track record of curating
and selling bespoke travel experiences to High Net-Worth Individuals (HNIs), with a flair for
luxury, discretion, and personalized service.
Key Responsibilities:
- Client Relationship Management: Cultivate and nurture long-term relationships with High
Net-Worth Individuals (HNI), ensuring exceptional service delivery and personalized attention.
- Itinerary Design: Conceptualize, design, and present bespoke travel itineraries aligned with
clients preferences, lifestyle, and cultural interests.
- Sales & Conversions: Convert high-value leads into confirmed bookings through
consultative selling, storytelling, and value-based engagement.
- Collaboration: Work closely with internal operations teams and destination experts to
ensure flawless execution of customized travel plans.
- Market & Product Knowledge: Stay updated on luxury destinations, exclusive experiences,
and premium travel products to provide clients with the best-in-class options.
- Brand Representation: Represent the brand at luxury travel events, exhibitions, and private
client gatherings to enhance visibility and strengthen brand positioning.
- Service Excellence: Monitor client feedback proactively and drive continuous improvements
in service quality and delivery.
- Target Achievement: Consistently achieve monthly and quarterly sales targets while
maintaining brand integrity and ensuring the highest standards of client satisfaction.
Qualifications & Experience:
- Minimum 3 to 5 years of sales experience in luxury travel or hospitality, with direct exposure to
HNI clientele
- Strong understanding of global destinations, luxury accommodations, and experiential travel
trends
Proficiency in CRM systems and travel booking platforms
Multilingual communication skills (English essential; Hindi, Marathi, or other languages
preferred)
- Excellent interpersonal skills, with a high degree of emotional intelligence and cultural
sensitivity
- Ability to work independently and collaboratively in a fast-paced, client-centric environment.
Desired Attributes
Sophisticated presentation and negotiation skills
Discretion and professionalism in handling sensitive client information
Passion for travel, storytelling, and curating unforgettable experiences
Commitment to inclusivity and senior-friendly travel planning
What We Offer
Competitive remuneration with performance-based incentives
Access to exclusive FAM trips and luxury travel perks
A collaborative, creative, and globally inspired work culture
Opportunities for professional growth and brand-building exposure
Contact:
Yesha Parekh
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