Operations Consultant

6 days ago

Surat, Gujarat, India Sai World Travels International Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role Overview :

We are seeking a charismatic, detail-oriented, and culturally attuned Sales Executive to join our

elite travel consultancy team. The ideal candidate will possess a proven track record of curating

and selling bespoke travel experiences to High Net-Worth Individuals (HNIs), with a flair for

luxury, discretion, and personalized service.

Key Responsibilities:

  1. Client Relationship Management: Cultivate and nurture long-term relationships with High

Net-Worth Individuals (HNI), ensuring exceptional service delivery and personalized attention.

  1. Itinerary Design: Conceptualize, design, and present bespoke travel itineraries aligned with

clients preferences, lifestyle, and cultural interests.

  1. Sales & Conversions: Convert high-value leads into confirmed bookings through

consultative selling, storytelling, and value-based engagement.

  1. Collaboration: Work closely with internal operations teams and destination experts to

ensure flawless execution of customized travel plans.

  1. Market & Product Knowledge: Stay updated on luxury destinations, exclusive experiences,

and premium travel products to provide clients with the best-in-class options.

  1. Brand Representation: Represent the brand at luxury travel events, exhibitions, and private

client gatherings to enhance visibility and strengthen brand positioning.

  1. Service Excellence: Monitor client feedback proactively and drive continuous improvements

in service quality and delivery.

  1. Target Achievement: Consistently achieve monthly and quarterly sales targets while

maintaining brand integrity and ensuring the highest standards of client satisfaction.

Qualifications & Experience:

  • Minimum 3 to 5 years of sales experience in luxury travel or hospitality, with direct exposure to

HNI clientele

  • Strong understanding of global destinations, luxury accommodations, and experiential travel

trends

  • Proficiency in CRM systems and travel booking platforms

  • Multilingual communication skills (English essential; Hindi, Marathi, or other languages

preferred)

  • Excellent interpersonal skills, with a high degree of emotional intelligence and cultural

sensitivity

  • Ability to work independently and collaboratively in a fast-paced, client-centric environment.

Desired Attributes

  • Sophisticated presentation and negotiation skills

  • Discretion and professionalism in handling sensitive client information

  • Passion for travel, storytelling, and curating unforgettable experiences

  • Commitment to inclusivity and senior-friendly travel planning

What We Offer

  • Competitive remuneration with performance-based incentives

  • Access to exclusive FAM trips and luxury travel perks

  • A collaborative, creative, and globally inspired work culture

  • Opportunities for professional growth and brand-building exposure

Contact:

Yesha Parekh

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