Support Analyst, FIX Connectivity, Information Technology
3 days ago
- Provide front-office support for Equity Brokerage trading activities, including trade booking, processing, and flow management in DMA, DSA, and Agency environments.
- Manage and monitor FIX connectivity, ensuring seamless onboarding of clients and vendors, and maintaining FIX certifications.
- Support and troubleshoot trade execution platforms such as Fidessa, Flextrade, Bloomberg, and ITG, ensuring high system uptime and efficiency.
- Conduct FIX testing using tools like VeriFIX, and monitor FIX traffic with tools like ITRS; identify and resolve connectivity and messaging issues proactively.
- Collaborate with exchange vendors and internal teams to ensure compliance with Asian market exchange rules (HK, JP, KR, SG, TW, AU, IN) and adapt to regulatory changes.
- Lead or participate in FIX rollout projects, including configuration, testing, and implementation of new FIX versions and engines like Cameron and Appia.
- Maintain a good understanding of Algo trading systems and order management systems to facilitate accurate trade execution and flow.
- Provide trade support on high-pressure trading floors, managing urgent issues independently and communicating effectively with traders, vendors, and stakeholders.
- (Mandatory) Bachelor's degree or above in Engineering, Computer Science, or related technical discipline.
- (Mandatory) Minimum of 5 years of relevant experience in Equities Brokerage Front Office roles within Capital Markets.
- (Mandatory) Proven proficiency in FIX technology, including FIX certification and client onboarding, with around 5 years of hands-on experience.
- (Mandatory) Extensive knowledge of Cash Equity business, including DMA, DSA, Agency, and Program FIX environments.
- (Mandatory) Adequate knowledge of Futures & Options trading in DMA and DSA FIX setups.
- (Mandatory) 3-5 years of experience working in a Broker/Dealer environment, with familiarity in Asian exchange rules (HK, JP, KR, SG, TW, AU, IN).
- (Mandatory) Strong understanding of trade flow systems, especially for ID markets like Korea, Taiwan, and India.
- (Mandatory) Good knowledge of Algo trading systems and Order Management Systems such as Fidessa, Flextrade.
- (Mandatory) Experience with FIX testing tools like VeriFIX and monitoring tools such as ITRS.
- (Mandatory) Ability to work independently, manage multiple tasks efficiently, and thrive in a high-pressure trading environment.
- (Optional) FIX development skills and experience in rolling out FIX projects.
- (Optional) Knowledge of FIX versions 4.0, 4.1, 4.2, and FIX engines like Cameron and Appia.
- (Optional) Basic knowledge of ORACLE (user level), Unix, Shell scripting, and FIX automation tools.
- (Mandatory) Excellent communication skills in spoken and written English; ability to interact with vendors and traders effectively.
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