Associate External Operations Manager

SummaryHas responsibility for operational execution of clinical distribution with the focus on the external part of the clinical trial distribution supply chain. Sets up a platform for smooth functioning of GCS's external distribution partners.Execute and monitor timely activities related to assigned area of responsibility under the guidance and accountability of more senior associates.About the RoleMajor accountabilities:Coordinates activities related to outbound shipments to country depots and regional hubs with focus on execution of the shipments. Assesses risks in the general set-up of the particular distribution strategy for a clinical trial. Drives the optimization of the general supply chain planning for development projects. Liaises with GCS counterparts to review project status. Follows up on missing information, documents. Provides regular feedback and communicates proactively to the GCS Trial and CTSM as well as clinical teams via up-to-date project plans, updates of Regional Distribution Wiki page and share points. Follows-up with distribution vendors, local hub/depot contacts and Central QPs on dispatches in the iRelease platform. Analyses distribution vendors' Key Performance Indicators related to QA and QP releases. Provides and analyses reports on various distribution related topics. Provides evaluations of temperature data for shipments from central depots. Escalates to CTSM/ EOM and/or analytical experts if data are out of the tolerance limits set by the relevant SOP. Supports studies independently. Being sub-process owner in GCS, drives innovation in the areas of process simplification and cost reduction. Contributes to productivity targets by continuously improve processes in own area of expertise.Minimum Requirements:Education (minimum/ desirable)Degree in science, engineering or equivalent.Work Experience:2 years of practical experience in chemical / pharmaceutical industry or > 3 years of experience in field of expertise Apprenticeship or formal education in a logistical, technical or related business area Basic project management, good organization and planning skills Good knowledge of HSE/GMP standards and processes Problem-solving and idea generation skills Good presentation skills Fundamental Leadership skills. Good communication, negotiation and interpersonal skills. Ability to work in interdisciplinary teamsSkills:Continual Improvement Process.Inventory Management.Logistics and warehousingImport/ export policiesProject Management.Supply Chain Planning.Supply-Chain Management.Wms (Warehouse Management Systems).Languages :English.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: DivisionDevelopmentBusiness UnitUniversal Hierarchy NodeLocationIndiaSiteHyderabad (Office)Company / Legal EntityIN10 (FCRS = IN010) Novartis Healthcare Private LimitedFunctional AreaResearch & DevelopmentJob TypeFull timeEmployment TypeRegularShift WorkNoAccessibility and accommodationNovartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.