Implementation Analyst

1 day ago


Bengaluru, Karnataka, India Intervwd Full time ₹ 7,50,000 - ₹ 12,00,000 per year

We are looking for candidates who are eager to learn, proactive, and excited to work directly with customers. As an Implementation Analyst, you will support the complete onboarding and implementation journey for our clients. You will ensure that customers get a smooth, timely, and successful experience with our product.

Key Responsibilities

Assist in onboarding new customers, including gathering requirements and configuring the product to match client needs.

Support the implementation process from start to finish, ensuring timely and accurate delivery.

Collaborate with internal teams (Product, Support, Engineering) to resolve customer queries and ensure a seamless experience.

Conduct product walkthroughs, training sessions, and demos for clients.

Prepare documentation, project updates, and progress reports.

Analyze customer feedback and provide insights for product improvements.

Troubleshoot basic technical issues and escalate when needed.

Qualifications & Skills

Any graduate (B.Tech / BCA / B.Sc / MBA preferred).

Strong communication skills.

Good analytical and problem-solving abilities.

Basic understanding of software or web applications.

Ability to quickly learn new tools and technologies.

Customer-oriented mindset with good teamwork skills.



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