Research Analyst

6 days ago

Hyderabad, Telangana, India Cloudxtreme Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Qualifications and Experience:

The successful candidate will meet the following criteria:

  • 1-2 years experience working in an enterprise CRM system. Working knowledge/experience of Salesforce would be an asset
  • Experience or knowledge of tools such as LinkedIn, Factiva, Hoovers, etc.
  • Experience in conducting secondary research (e.g., market, companies, industries)
  • Excellent oral and written communication skills
  • Attention to detail, and ability to be a self-starter
  • Ability to collaborate with culturally diverse offshore teams in different zones
  • Working knowledge of data quality management, data entry improvement and user requirements
  • Demonstrated ability to work effectively in cross-functional, virtual teams
  • Process oriented and must be able to work with a high degree of detail and have high quality standards
  • Ability to assist in development and implementation of policy, standards and procedures
  • Demonstrated PC skills: Microsoft Office-Excel, Word, Access, and querying tools like SQL
  • Strong analytical, conceptual, and problem-solving abilities
  • Ability to present ideas in a user-friendly language
  • Excellent organizational and time-management skills
  • Ability to prioritize and execute tasks in a high-pressure, fast-paced environment
  • Knowledge on CASL the Canadian anti-spam legislation and consent related processes
  • Experience with Tableau is preferred, particularly in measuring data synchronization and working with large data sets.
  • Experience managing marketing campaigns and handling consent-related processes is desirable.
  • Proficiency in French is an advantage.
  • Experience in project coordination will be an asset
  • Experience with Generative AI (Gen AI) technologies would be an added advantage.

Must-have Requirements:

  • Working knowledge of CRM Salesforce for managing customer relationships and data.
  • Experience in conducting secondary research.
  • Understanding of data governance principles and best practices.
  • Advanced proficiency in Microsoft Excel, including complex formulas and data analysis tools.
  • Foundational knowledge of SQL for querying and managing relational databases.
  • Awareness of data quality frameworks and techniques to ensure accurate and reliable information.

Interested Candidates can share their resumes

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