Solutions Engineer

ABOUT KORE.AI:

is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. 's goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions—sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.

is one of the fastest-growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.

Founded in 2014 by serial successful entrepreneur, Raj Koneru, supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We're reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

JOB LOCATION: HYDERABAD (we are a work from office company)

JOB DESCRIPTION

ROLE OVERVIEW

A Solutions Engineer is a strategic advisor to enterprise customers on how to leverage conversational and generative AI for business transformation. You will partner with Account Executives to qualify strategic opportunities, lead transformation discovery sessions, and translate business objectives into actionable AI solutions using Kore. Ai's platform.

This is a customer-facing role focused on qualifying discovery calls, value engineering, solution design, and executive advisory - enabling enterprise clients to define clear automation roadmaps and realize measurable outcomes from AI initiatives.

KEY RESPONSIBILITIES

Strategic Opportunity Qualification

• Partner with AEs to qualify strategic enterprise deals through deep discovery and transformation need analysis.
• Identify business problems ripe for AI-led automation across CX, EX, and operational workflows.

Executive Advisory & Transformation Visioning

• Lead workshops with C-level and VP-level stakeholders to shape AI transformation programs.
• Build trust with prospects by offering contextual insights, industry use cases, and long-term automation roadmaps.

Business Value & ROI Modeling

• Build and present compelling business cases that highlight ROI, efficiency gains, and experience improvements.
• Support AEs by supplying tailored value narratives and data-backed transformation frameworks.

Solution Leadership & Use Case Design

• Translate transformation goals into viable AI use cases using 's platform capabilities.
• Collaborate with product, pre-sales, and delivery teams to validate feasibility and scalability.

QUALIFICATIONS

• 5+ years in digital transformation consulting, enterprise solutioning, or AI advisory roles.
• Strong understanding of conversational AI, NLP, GenAI, and automation technologies.
• Experience engaging CXOs and business unit leaders in BFSI, healthcare, retail, telecom, or similar industries.
• Proven ability to simplify complex technology concepts into actionable business narratives.
• Skilled in ROI modeling, business case development, and strategic storytelling.

WHY KORE.AI?

• Shape the future of enterprise AI across customer and employee experiences.
• Collaborate with global innovators and some of the world's largest brands.
• Competitive compensation, stock options, and a fast-paced, high-impact culture.
• Based out of our innovation hub in Hyderabad, with global impact.