Solution Engineer

About Us
Groundbreaker. Game changer. Pioneer.

TRC has consistently set the standard for clients needing more than just engineering services by blending scientific expertise with cutting-edge technology to create innovative, enduring solutions. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

Our team works with a diverse range of commercial, industrial and government clients and the communities they serve. We are dedicated to delivering creative solutions that meet local needs, helping our clients thrive in a rapidly changing world. Together, we tackle challenges and strive to make the Earth a better place to live, community by community and project by project.

Joining TRC means engaging in interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. At TRC, we believe in the power of diverse perspectives and are committed to fostering an inclusive environment where every team member can thrive. We offer a range of People Programs designed to support our employees' growth and well-being. Explore our programs here: TRC People Programs

At TRC, every voice is valued, every individual has the opportunity to make a difference, and together we shape a brighter, more sustainable future.

Overview
We are seeking an experienced Solution Engineer (Levels II, III and IV depending on experience) with a minimum of 4+ years of software delivery experience in the utility industry to join our Digital Solutions team. This role is fully remote or could sit in any of our 140 + offices nationwide.

The Solution Engineer (SE) is a key technical resource on software implementation & integration projects within the Digital utility practice and ensures the technical success of the project. An SE is a customer facing delivery expert, technology driven, resourceful, deadline-oriented and has strong analytical and root cause analysis skills. An SE will support the technical deliverables of the implementation project including configuring, testing, tracking and managing technical tasks. The SE works closely with the Solution Lead (SL), Solution Architect (SA) and the Project Manager (PM) to ensure that the technical solution meets the customer's needs and business objectives. The SE ensures that the delivery of the technical solution falls within TRC Digital Solutions standard processes and tools.

The SE will possess the ability to work independently, remotely, and multi-task in a fast paced and dynamic environment.

Responsibilities

• Adheres to the TRC Software Implementation Delivery Methodology
• Experience implementing and testing Meter Data Management System (MDMS) software. Experience with the Siemens EnergyIP software is desired.
• Assists Solution Lead and Project Manager with scope management, project planning, milestones and work and resource estimates
• Acts as a technical expert supporting the Solution Lead and Solution Architect in the design of the solution to meet the customer requirements. Depending on the level of experience, the candidate may be the Solution Lead on the project.
• Develops project deliverables for the Client project team during design phase
• Participates in the Build and Test phase of the project (configures and tests) to ensure delivery of the solution on plan and adhering to technical best practices.
• Ensures that testing is being completed with high standards and on schedule. If the project doesn't have a separate QA team, then the SE will take ownership of the QA process to ensure the solution is thoroughly tested prior to SIT / UAT
• Documents requirements for custom development and works with custom development team to ensure requirements are met
• Develops and delivers onsite end user training, as needed
• Participates in services estimation to support pricing for bid and in other parts of the bid response process, as required by bid structure
• Supports proposals and participates in post bid activities including clarifications, support of short list presentation and supporting scope definition in contract development and negotiations

Qualifications

• Excellent written, verbal communication skills
• Utility industry knowledge breadth and depth
• Collaborative nature and willing to share knowledge across broader team while contributing to reusable collateral
• Mentor and develop other resources on the team
• Clear and timely communication internally and externally
• Ability to interact with the Client team including project sponsors and end users of the system
• Looks for ways to improve the delivery process, reduce issues / rework and improve customer satisfaction throughout the project lifecycle
• Ability to troubleshoot issues and perform root cause analysis

Required Knowledge/Skills, Education, And Experience

• Bachelor's degree or equivalent in Engineering, Computer Science, Management Information Technology from an accredited school or university is required
• A minimum of 3 years of software delivery experience is required, 4+ years is preferred. Utility industry background is required
• 3+ years working on projects involving integration between systems, writing SQL queries or similar, performing data mapping and data transformation.
• Experience with SQL, JDBC, JPA, etc. and database design.
• Experience with Webservices, XML, SOAP, RESTful. Etc
• Experience with Business Intelligence Reporting such as BIRT, PowerBI, Tableau and Cognos is helpful.
• Experience with implementing EnergyIP MDMS is required
• Experience working with real-time systems and data connectivity is preferred.

Travel

• Up to 25% travel throughout India

Benefits
*
:
TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation
: Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation:
Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

EEO Statement

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accessibility/Reasonable Accommodations
TRC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at

To Address Your Request, The Following Information Is Needed

• Name
• The best method for contacting you
• The position title
• Requisition number

Upon receipt of this information, we will respond to you promptly to obtain more information about your request.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.