Store Manager-Retail-Fashion-A

1 day ago

Chennai, Tamil Nadu, India Hunarstreet Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Job Title: Store Manager Location: Chennai Reports to: Regional Manager / Area ManagerJob Summary: The Store Manager is responsible for overseeing all daily operations in the apparel store, ensuring smooth functioning to maximize customer satisfaction and achieve sales targets. This role involves leading and developing a team, managing inventory, maintaining visual standards, and creating a positive customer experience.Key Responsibilities:
  1. Team Leadership & Management:
  • Recruit, train, and manage store staff, including setting schedules and monitoring performance.
  • Motivate and mentor the team to ensure high levels of productivity and customer service.
  • Conduct regular team meetings, setting clear expectations and objectives.
  1. Customer Service Excellence:
  • Ensure an exceptional shopping experience by maintaining high standards of customer service.
  • Address customer concerns promptly and professionally to build a loyal customer base.
  • Implement strategies to enhance customer satisfaction and improve store reviews.
  1. Sales & Performance Management:
  • Set, monitor, and achieve sales targets and key performance indicators (KPIs).
  • Analyze sales data to develop strategies for improving store performance.
  • Implement promotions and in-store events to boost traffic and sales.
  1. Inventory & Merchandising Management:
  • Oversee inventory management, including ordering, stocking, and cycle counts.
  • Ensure accurate product display and maintain visual merchandising standards that align with brand guidelines.
  • Monitor stock levels, minimize shrinkage, and manage store replenishment needs.
  1. Operational Efficiency:
  • Oversee daily store operations, including opening, closing, and cash management procedures.
  • Ensure compliance with store policies, health and safety regulations, and brand standards.
  • Maintain a clean, organized, and safe store environment for customers and staff.
  1. Financial Management:
  • Manage store budgets, controlling costs to optimize profitability.
  • Review financial reports and prepare budgets and forecasts.
  • Analyze store expenses and implement cost-saving initiatives where possible.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or related field (preferred).
  • 3+ years of retail management experience, preferably in apparel or fashion.
  • Strong leadership and team-building skills.
  • Proficient in POS systems and inventory management software.
Skills:
  • Strong understanding of fashion trends and visual merchandising.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work in a fast-paced environment and adapt to change.
  • Results-driven with a focus on achieving sales goals.
Note: As a Store Manager, you will have a pivotal role in driving the store's success, both operationally and in customer satisfaction, while supporting and developing a strong team environment.

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