ServiceNow Architect

4 days ago

Bengaluru, Karnataka, India Infosys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Servicenow Architect

Location: PAN India Essential skills
• ServiceNow subject matter expert with 7 hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps).
• Good knowledge of Products & Service Catalog – PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service – for Solution design in Service fulfilment & Assurance domain.
• Develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities
• Experience in implementation and estimation techniques.
• Responding to Request for Information/Proposal documents
• Lead the development team members and provide technical mentorship
• Experience with Script - all scripted aspects of the ServiceNow system (Business Rules, Script Includes, UI Actions, Scheduled Jobs)
• Performs integrations and process automation using ServiceNow workflows
• Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc.
• Hands-on experience working with relational databases, domain separation & integration hub
• Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints.
• Support practice build efforts to include development of practice intellectual property (IP)
• Good understanding of ServiceNow data model and structures.
• Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
• Candidate should possess Good Communication & Client- interfacing skills. Good To have Skills
• SAFe/PMP/Prince2/CSM and ITIL certified.
• ServiceNow CSA, CSI and module specific micro certifications.
• Designing of TM Forum APIs

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