Help Desk Engineer

Summary:This role provides critical support to authors, editors, and other stakeholders by responding to inquiries and escalating complex issues. The ideal candidate will possess strong communication and problem-solving skills, and a commitment to providing high-qualityservice.Responsibilities:Respond to a wide range of inquiries from authors and other...

Service Desk EngineerPosition Overview: The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests. This role plays a critical part in maintaining system availability, user productivity, and service quality in a fast-paced IT...

Company DescriptionGlobelance is a dynamic consulting and freelancing platform connecting skilled professionals with global opportunities. Focused on simplifying hiring processes, it helps consultants and freelancers match with ideal projects while maximizing their earnings. The platform offers a diverse and verified talent pool for employers, meeting hiring...

Position Overview:The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests. This role plays a critical part in maintaining system availability, user productivity, and service quality in a fast-paced IT environment.Roles and...

Job DescriptionRole:Service Desk ManagerDo: ESSENTIAL DUTIES/RESPONSIBILITIES :Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use...

Job Title: IT Support Executive / Customer support associate.Company Name: Trust Fin CorpLocation: Delhi NCRJob Type: Full-timeJob Responsibilities:Computer systems aur network ki daily maintenance aur troubleshootingSoftware installation, configuration, aur updates manage karnaPrinters, CCTV, internet routers, aur other IT equipment ka support denaUser...

Hiring Front Desk Executive for leading management institute based in Noida. Candidate must be flute in English and Hindi and should have minimum one year experience of managing front desk.Job Title: Front Desk Executive / ReceptionistDepartment: Administration / Admissions SupportReports To: Admin Head / Registrar / HR HeadPurpose of Role: To manage visitor...

Service Desk ManagerPosition Overview: The Service Desk Manager will lead and manage the IT Service Desk operations for a fast-paced FinTech environment, ensuring high availability, security, and seamless support for business-critical applications and platforms. This role is responsible for delivering high-quality service, meeting stringent SLAs, and...

Position Overview:The Service Desk Manager will lead and manage the IT Service Desk operations for a fast-paced FinTech environment, ensuring high availability, security, and seamless support for business-critical applications and platforms. This role is responsible for delivering high-quality service, meeting stringent SLAs, and supporting regulatory and...

Front desk and reception dutiesVisitor and call management: Greet and direct visitors, answer, screen, and forward incoming phone calls, and take messages.First point of contact: Provide basic information about the company's products or services to visitors and callers.Reception area maintenance: Keep the reception area tidy and professional.Security:...