Global Assistant CMI Manager, Skin Cleansing LUX

Job Title: Global Assistant CMI Manager - Skin Cleansing, LUX [Designation may differ based on fitment]

Work Location: Mumbai HQ

Function: Personal Care, CMI

Business Context and Main Purpose of the Job:

LUX is a more than 1 billion euro brand and one of the most geographically widespread Global brands in Personal care – its global footprint spans India, China, Brazil, LATAM, SEA.

This role is a truly global work cope with a focus across markets that provides the opportunity for rapid learning both from a skills and competency perspective. The incumbent will support the Global LUX CMI Lead, looking after the Global LUX portfolio, but should be able to manage some projects independently on his/her own.

Market Performance & Analytics

• Deliver monthly and quarterly market performance reports.
• Conduct deep-dive analyses into brand movements and drivers.
• Consolidate SCL performance data for strategic decisions.

Consumer & Brand Strategy

• Design and execute consumer connection programs.
• Lead/support Masterbrand projects: GOTFL, PC Rooftop trend analysis, and brand reviews.

Insight Workplan

• Develop and execute Insight Workplans for innovation, renovation, communication, and MDM projects, with emphasis on Saudi Arabia.

Operational Excellence

• Manage logistical aspects of CMI processes.
• Build and maintain team capabilities and core competencies.

Stakeholder Engagement

• Partner with key stakeholders on performance reporting, UBS alignment, and related priorities.

Main Accountabilities

• Able to independently analyze market share movements of top cells and combine primary/secondary research to provide actionable insights for the team
• In conjunction with the CMI Manager, carries out market research projects
• Determines optimal research plan and method
• Conducts and coordinates the project with the research agency partners
• Manages projects within agreed budgets
• Able to interpret and communicate key findings/ recommendations
• Has a strong understanding of MR tools and processes but continually develops own research skills, making full use of CMI Portal, People World, CMI Guidelines tools and templates, Training opportunities, Coaching/ mentoring from line manager
• Able to have meaningful conversations with Business Partners on Market research-related queries and provide initial input/ recommendations
• Able to independently coach market research agency partners towards desired output without involving the line manager most of the time
• Manages relevant tools/ dashboards as required (including Powerhouse, Cockpit, People World, etc.)
• Keen to explore using innovative/ digital/ AI new tools
• Good communication skills. Can work with different functions and CMI BU teams

Direct Reports: No direct reports for this role

Key Interfaces

• CMI
• Marketing business partners
• MR Agencies, Advertising Agencies, Digital Agencies
• R&D/ CTI
• Finance
• HIVE
• CMI BUs

Critical Success Factors for the Job

I. Key Skills

• Strategic Thinking & Impactful Research
• Ability to design, develop, and land research with impact.
• Skilled at translating briefs into actionable research plans that meet true business needs, not just stated requests.
• Strong opportunity spotting and ability to identify growth levers through data-driven insights.
• Business & Category Understanding
• Deep understanding of categories, brands, and customers, with the ability to grasp complex business issues.
• Capability to connect insights to business strategy, ensuring research drives decisions.
• Analytical & Insight Integration
• Analytically minded and numerically oriented, with strong problem-solving skills.
• Ability to integrate multiple data sources, connect the dots, and derive meaningful insights.
• Skilled in data deep-diving and market performance analysis.
• Research & Technical Expertise
• Strong knowledge of research methodologies and techniques.
• Ability to design robust research frameworks that deliver actionable outcomes.
• Communication & Storytelling
• Excellent communication skills for managing stakeholder conversations and providing initial recommendations.
• Ability to use data visualization techniques to craft compelling stories and articulate findings to senior stakeholders.
• Curiosity & Initiative
• Demonstrates strong curiosity and proactive initiative to explore market dynamics and uncover hidden opportunities.

II. Relevant Experience

• At least five years of work experience in market research
• Has strong experience running research projects for innovations independently with a point of view
• Some experience with the Personal Care category is preferred.