Telecaller Cum Computer Operator

5 days ago


Rajagopala Nagara Police Station Bengaluru, India V N Technologies Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Key responsibilities

  • Outbound calling: Initiating calls to potential or existing customers to promote products, services, or offers.
  • Lead generation: Following up with prospects and gathering contact information to create a pipeline of potential customers.
  • Customer service: Answering incoming calls to provide information, resolve issues, and handle complaints.
  • Sales and persuasion: Persuading customers to make purchases, close sales, or schedule appointments.
  • Record keeping: Maintaining accurate and up-to-date records of customer interactions, sales, and feedback in a CRM or database.
  • Product knowledge: Understanding the features, benefits, and pricing of the products or services being offered to answer questions effectively.

Essential skills and qualifications

  • Communication: Excellent verbal communication, active listening, and persuasive speaking skills are crucial for any telecaller role.
  • Computer proficiency: Basic knowledge of computer applications and CRM systems is necessary for data entry and call tracking.
  • Product knowledge: A thorough understanding of the company's offerings to effectively explain them to customers.
  • Problem-solving: The ability to handle customer objections and resolve issues on the spot.
  • Time management: The ability to manage time effectively to maximize the number of calls and achieve productivity goals.
  • Professionalism: A professional demeanor and a confident, self-determined attitude are vital for success.


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