Team Lead

2 hours ago

Thiruvananthapuram, Kerala, India 61bc4904-8de5-4539-9b0e-a17002c86dbf Full time ₹ 2,000 - ₹ 45,000 per year

Overview: The Sales Lead will head Talrop's Academic Advisor team and drive overall sales performance across B2C and B2B channels. This role demands strong leadership, operational control, and a sharp focus on meeting revenue targets. You will train, manage, and monitor Academic Advisors while directly contributing to conversions, institutional partnerships, and CRM-driven process efficiency. Key Responsibilities:
• Lead, train, and mentor the Academic Advisor team to improve product knowledge, communication skills, and conversion techniques.
• Monitor daily performance, set clear weekly/monthly targets for the team, and ensure consistent achievement.
• Handle escalated leads and provide direct support in closing high-value B2C and B2B clients.
• Build and maintain strong relationships with schools, colleges, and other institutional partners to drive bulk enrollments.
• Coordinate and optimize team operations—lead allocation, follow-up strategies, and CRM hygiene.
• Track team productivity through CRM tools; ensure accurate logging of leads, interactions, and closures.
• Analyze performance reports and implement strategies to improve conversion rate, lead handling efficiency, and revenue output.
• Collaborate with internal departments (marketing, content, customer success) to streamline campaigns and onboarding activities.
• Conduct regular training sessions, feedback meetings, and performance reviews to elevate team capability.
• Develop and execute sales plans that align with Talrop's EdTech growth goals. Required Qualifications and Skills:
• Bachelor's degree in any discipline.
• 2–4 years of experience in sales, preferably in EdTech, with at least 1 year in a team lead or supervisory role.
• Strong leadership and team management skills with proven experience driving a target-based sales team.
• Excellent communication and interpersonal skills in English and the local language.
• Strong understanding of B2C (students/parents) and B2B (institutions) sales workflows.
• High-level proficiency in MS Excel, Google Sheets, email communication, and CRM platforms.
• Analytical mindset with the ability to interpret sales data and implement actionable strategies.
• Goal-driven, proactive, and able to take ownership of both team and individual targets.

Job Type: Full-time

Pay: ₹20, ₹45,000.00 per month

Work Location: In person

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