Store Manager

20 hours ago

Surat, Gujarat, India People Growth Full time ₹ 5,00,000 - ₹ 7,00,000 per year

Job Title: Store Manage.

Product: Coffee Machine and other Products

Industry: Consumer durable - high premium Band.

Gender : Male

Job Summary:

The Store Manager is responsible for overseeing the daily operations of the store to ensure smooth functioning, profitability, and a superior customer experience. This role involves managing staff, optimizing sales performance, maintaining inventory, and ensuring compliance with company policies and operational standards.

Key Responsibilities:

1. Sales & Profitability

  • Achieve and exceed sales targets and KPIs.
  • Develop and implement sales strategies to drive revenue growth.
  • Monitor financial performance, control expenses, and manage budgets.

2. Staff Management

  • Recruit, train, motivate, and supervise store staff.
  • Create staff schedules to ensure adequate coverage.
  • Conduct performance reviews and provide ongoing coaching and feedback.

3. Customer Experience

  • Maintain high standards of customer service and satisfaction.
  • Handle customer inquiries, complaints, and feedback effectively.
  • Foster a welcoming and professional store environment.

4. Operations & Compliance

  • Ensure store is clean, well-organized, and compliant with safety and visual merchandising standards.
  • Oversee inventory management, stock replenishment, and loss prevention.
  • Ensure compliance with company policies, health, and safety regulations.

5. Reporting & Administration

  • Prepare and submit sales reports and operational data to management.
  • Manage cash handling, banking, and reconciliation.
  • Maintain accurate employee and operational records.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Retail Management, or related field (preferred).
  • Proven experience as a Store Manager or Assistant Manager in a retail environment.
  • Strong leadership and team management skills.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Proficiency in POS systems, inventory software, and MS Office Suite.
  • Customer-focused mindset with a passion for retail excellence.

Job Types: Full-time, Permanent

Pay: ₹500, ₹700,000.00 per year

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • Retail sales: 4 years (Required)
  • Store management: 4 years (Required)
  • Team management: 3 years (Required)
  • Store Manager : 3 years (Required)
  • Consumer Durable: 3 years (Required)
  • Electronics sales: 3 years (Required)

Work Location: In person

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