Deputy Area Manager

8 hours ago

Mumbai, Maharashtra, India Bajaj Finserv Lending Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Job Description

Job Purpose

Achieving Targets in various parameters assigned. Look after Car Finance business while maintaining compliance. Also handling partners and agencies.

Duties and Responsibilities
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates and proper guidelines.
  • Milestone reviewing and tracking.
  • Ensure legal guidelines are complied with while repossessing products.
  • Travelling with the RO's.
  • Timely allocation of the cases of the team members.
  • Should be proficient in Excel.
  • Daily tracking of the performance of the team members.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Counseling and grooming of direct reportees to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Legal Recovery for Urban NPLWheels (Vehicle Finance).
  • Repo and Legal Management.
  • Litigation & Case Management.
  • Compliance & Risk Mitigation.
  • Reporting & Documentation.
Required Qualifications and Experience
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates and proper guidelines.
  • Milestone reviewing and tracking.
  • Ensure legal guidelines are complied with while repossessing products.
  • Travelling with the RO's.
  • Timely allocation of the cases of the team members.
  • Should be proficient in Excel.
  • Daily tracking of the performance of the team members.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Counseling and grooming of direct reportees to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Legal Recovery for Urban NPLWheels (Vehicle Finance).
  • Repo and Legal Management.
  • Litigation & Case Management.
  • Compliance & Risk Mitigation.
  • Reporting & Documentation.
Locations - BASIC SECTION Job Level

GB03

Job Title

Deputy Area Manager - Debt Management Services - The Wheels, UCF, UCF

Job Location
  • Country: India
  • State: Maharashtra
  • Region: West
  • City: Mumbai
  • Location Name: Mumbai - Goregaon
  • Tier: Megapolis

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