Lab Manager
1 week ago
Position: Lab Manager (Diagnostics Industry)
Location: Panchkula
Department: Laboratory Operations
Reporting To: Medical Director / Operations Head / CEO
Key Responsibilities
- Operational Management
- Oversee day-to-day operations of the pathology / diagnostic laboratory.
- Ensure timely and accurate reporting of test results in line with NABL / CAP / ISO
- standards.
- Monitor sample collection, accessioning, testing, and reporting workflow to maintain
- TAT (Turnaround Time).
- Maintain inventory of reagents, consumables, and instruments to avoid stockouts.
- Coordinate with sales team to support new B2B tie-ups (clinics, hospitals, labs).
Quality & Compliance
- Implement and monitor internal quality control (IQC) and external quality assurance
- (EQA) programs.
- Ensure compliance with NABL, ISO, and other statutory guidelines.
- Regularly audit lab processes and documentation to maintain accreditation standards.
- Monitor equipment calibration, maintenance, and vendor service schedules.
People & Team Management
- Supervise and guide laboratory technicians, phlebotomists, and quality officers.
- Conduct training programs for staff on SOPs, safety protocols, and soft skills.
- Ensure adherence to safety protocols, biomedical waste disposal guidelines, and
- infection control.
- Customer Experience & Business Support
- Resolve escalated queries from clinicians, patients, and B2B partners regarding
- reports.
- Work with operations & sales team to improve service delivery and client satisfaction.
- Support expansion plans like collection centres, hospital lab management, and
- franchisee models from operations perspective.
Desired Candidate Profile
- Graduate/Post Graduate in Medical Laboratory Technology (BMLT / MMLT),
- Microbiology, Biochemistry, or related field.
- 6–10 years of experience in a diagnostic laboratory, with at least 2–3 years in a
- supervisory / managerial role.
- Strong knowledge of NABL accreditation process, QC/QA systems, and lab
- instrumentation.
- Excellent leadership, problem-solving, and communication skills.
- Ability to coordinate between technical staff, clinicians, and management effectively.
- Proficiency in LIMS (Laboratory Information Management System) and digital
- reporting platforms.
Job Type: Full-time
Pay: ₹20, ₹60,000.00 per month
Work Location: In person
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