Data Management Analyst

Introduction

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Data Management Analyst. 

Work Status: Remote, work from home opportunity. Weekend Coverage (Wed-Sun): 12:30 AM IST – 9:30 AM IST.

Is This Role For You?

The Data Management Analyst is responsible for the successful execution of and problem solving related to advanced technical processes and procedures, resulting in high quality, timely deliverables for internal and external clients.  In addition, this person is responsible for coordinating with others in the organization including other analysts, project managers, and executives to ensure work requests are completed timely and accurately.

A Day In The Life

• Works closely with EDD, Data Hosting, Project Management, and Data Management teams to research and resolve escalated issues encountered within a process as well as request and perform quality control for completed tasks
• Works with others to communicate the status and completion of tasks as well as answering project specific questions regarding tasks the Analyst is actively assigned and to provide required reporting
• Works constructively and collaboratively with colleagues with constant focus on improving efficiency and quality
• Process and deliver data productions in accordance with client specifications
• Normalize data received from third-part clients
• Format and deliver all non-hosting deliveries of processed Electronic Discovery
• Process and deliver any special requests from the client that falls outside of the EDRM model
• Perform quality assurance procedures for completed tasks within data management workflows
• Submit all billable hours associated with procedures performed to time portal system
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
• Manage changing requirements, workload and priorities
• Complies with established KLDiscovery processes and procedures
• Other duties as assigned

What You Will Bring To The Role

• High School Diploma required
• Bachelor's degree or equivalent work experience desired
• Fluent and strong communication skills in English required
• Demonstrated enthusiasm and capacity to develop and articulate complex solutions that combine technology and services
• Excellent communication skills
• Ability to grasp and explain advanced technological and business concepts
• Programming, scripting, and regular expression experience a plus
• Advanced abilities within Microsoft Excel required
• Relativity experience a plus
• SQL proficiency a plus
• Requires technical knowledge of at least one common Litigation Support tool, including, but not limited to: Concordance (preferred); Ipro; LAW; Summation 

Why You will Love Working for KLD

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market.

• Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
• Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs 
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together
• A surrounding team of mission-driven individuals who genuinely love what they do 
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees 

Who We Are

KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges.  With 26 strategic locations across 17 countries and over three decades of expertise, we combine advanced technology, AI-driven automation, and deep forensic capabilities to transform digital evidence into actionable intelligence.

KLDiscovery's award-winning solutions support regulatory investigations, cross-border litigation, and cyber incident response-delivering advisory consulting services, driving strategic advantages, reducing costs, and ensuring defensible outcomes.  Through its global data management business, KLDiscovery provides world-class data recovery, disaster recovery, ransomware recovery, email extraction and restoration, data destruction, and tape management.  Backed by our 24/7 white-glove support, KLDiscovery is the trusted partner for organizations worldwide. 

We Provide Equal Employment Opportunity

At KLDiscovery we believe that inclusion and diversity make us stronger.  We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging.  We welcome and celebrate individuals of all backgrounds, experiences, and perspectives.

We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status.  We are happy to support you with any accommodation request at any stage in our hiring process.

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