Data Management Analyst

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Data Management Analyst. 

The Data Management Analyst is responsible for the successful execution of and problem solving related to advanced technical processes and procedures, resulting in high quality, timely deliverables for internal and external clients.  In addition, this person is responsible for coordinating with others in the organization including other analysts, project managers, and executives to ensure work requests are completed timely and accurately.

Remote, work from home opportunity.

Weekend Coverage (Wed-Sun): 12:30 AM IST – 9:30 AM IST.

India compensation is based upon the local competitive market.

Responsibilities

• Works closely with EDD, Data Hosting, Project Management, and Data Management teams to research and resolve escalated issues encountered within a process as well as request and perform quality control for completed tasks
• Works with others to communicate the status and completion of tasks as well as answering project specific questions regarding tasks the Analyst is actively assigned and to provide required reporting
• Works constructively and collaboratively with colleagues with constant focus on improving efficiency and quality
• Process and deliver data productions in accordance with client specifications
• Normalize data received from third-part clients
• Format and deliver all non-hosting deliveries of processed Electronic Discovery
• Process and deliver any special requests from the client that falls outside of the EDRM model
• Perform quality assurance procedures for completed tasks within data management workflows
• Submit all billable hours associated with procedures performed to time portal system
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
• Manage changing requirements, workload and priorities
• Complies with established KLDiscovery processes and procedures
• Other duties as assigned

Qualifications

• High School Diploma required
• Bachelor's degree or equivalent work experience desired
• Fluent and strong communication skills in English required
• Demonstrated enthusiasm and capacity to develop and articulate complex solutions that combine technology and services
• Excellent communication skills
• Ability to grasp and explain advanced technological and business concepts
• Programming, scripting, and regular expression experience a plus
• Advanced abilities within Microsoft Excel required
• Relativity experience a plus
• SQL proficiency a plus
• Requires technical knowledge of at least one common Litigation Support tool, including, but not limited to: Concordance (preferred); Ipro; LAW; Summation 

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc and Deloitte (Deloitte's Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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