Bodyshop Advisor
4 days ago
- The ideal candidate must have Excellent communication skills to clearly explain technical information to customers, Strong customer service and interpersonal skills to build rapport and handle complaints effectively.
Responsibilities
- Customer interaction: Greet customers, listen to their concerns, and provide a professional and positive experience.
- Initial inspection and estimation: Conduct a visual inspection of damaged vehicles, document the damage, and provide customers with a clear cost and time estimate for the repair.
- Repair planning: Translate customer needs into detailed work orders for technicians and explain the repair plan, including options, costs, and timelines.
- Process coordination: Coordinate with the parts department to ensure necessary components are available and monitor the progress of the repair work.
- Insurance claims: Act as the point of contact between the customer, insurance company, and repairers, including preparing and submitting necessary documents for claims.
- Customer communication: Keep customers informed about the status of their vehicle's repair, including any unexpected delays or additional repairs needed.
- Quality control: Perform a final quality check on the completed work to ensure it meets manufacturer and customer standards before delivery.
- Record keeping: Maintain accurate records of customer interactions, service transactions, and vehicle repair history.
Qualifications
- Automobile Engineering
- ITI Or Diploma in Automobile
- Location- Parvat Patia
- Exp- Fresh or Experience both
- Timing pm
- salary upto 20000
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
Application Deadline: 23/07/2023
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