Hub Business Analyst
4 days ago
Responsible for driving commercial excellence for the zone and driving decisions and initiatives
based on business analysis and data analytics. Work in a cross functional manner to drive
improvement projects for the business and coordinate between the hub and the Clusters for
seamless exchange of ideas and implementation of organizational initiatives. Support the Zonal
Head in driving the business agenda for the zone.
Key Job Responsibilities & Accountabilities
- Management of various technological system and ensure data accuracy and timely
updates for the entire hub in SalesForce, ERP SOM and other business application
like Saturn, iBAAP, TTT
Drive correct and timely updation of the SSIP Project and entries
Leading the zonal business analyst and Cluster business coordinator for following the
above system updates
- Generate analytical reports on
a. New Sales
b. Termination and threats
c. Price increase
d. Contract management and renewal
e. Service Increase and decrease
f. Client Wise Margin Analysis
g. Data Preparation for Trade Review
h. Any other as defined by the zonal head
Follow up with team and customers for Price Increase
Customer SLA management for service delivery
Assist for Financial Budget Preparation
Create new sales orders
Top 20 accounts of the zone, manpower & SLA management
Create and maintain letters, communication, and minutes of critical meetings.
Organize work by reading and routing correspondence, collecting information, initiating
telecommunications etc.
Assist in the planning and preparation of periodic meetings, teleconferences etc.
Manage schedule & appointments for the Zonal Head
Span of control
Cluster coordinators
Reporting
Administratively to Hub Director
-
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