Delivery Partner

2 days ago

Hyderabad, Telangana, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

TCS is Hiring - Delivery Partner - Lifesciences

location - Hyderabad

Experience Range - 15 to 25

Preferred Educational Qualification for the role - Any life science Graduate

Interested candidate can share their CV on my mail-id

Job Description

  • Client Relationship Management: Cultivating, maintaining, and strengthening long-term relationships with existing clients and key stakeholders.
  • Client Advocacy: Serving as the main point of contact for client inquiries, issues, and concerns, ensuring timely and effective resolutions.
  • Needs Assessment & Solutions: Understanding client goals, preferences, and challenges to provide personalized support and tailored solutions, which includes GenAI solutions.
  • Strategic Planning: Proactively developing and executing strategies to expand the client base, enhance customer experience, and identify opportunities for growth in line with Client needs.
  • Market Awareness: Monitoring industry trends, market conditions, and competitor activities to provide valuable insights and drive strategic decisions as per industry Trends proactively.
  • Business Development: Identifying potential upsell or cross-sell opportunities from solutions/services and provide additional value to our clients.
  • Performance Monitoring: Gathering client feedback and analyzing data to assess satisfaction levels and inform strategies for improvement.

Regards,

Babeeta-TCS HR

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