Data Analyst

Job family: Information Technology

Business area: Andritz Group

Contract location:
New Delhi, DL, IN

Working location: New Delhi

Location type: Office Location / Office-based

Contract type: Permanent

Job description:

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

JOB DESCRIPTION: Sr. Data Analyst/Data Analyst

Who We Are:

ANDRITZ HYDRO Pvt. Ltd. is a fully owned subsidiary of ANDRITZ HYDRO GmbH in Austria and therefore part of the international technology group ANDRITZ.

With over 180 years of accumulated experience and more than 31,900 turbines installed, totalling about 471,000 megawatts output, the company provides the complete product range, including turbines, generators, and additional equipment of all types and sizes – "from water-to-wire" for small hydro applications up to large hydropower plants with outputs of more than 800 megawatts per turbine unit. ANDRITZ Hydro's "from water-to-wire" concept ensures long term sustainable solutions for green field and rehabilitation projects.

ANDRITZ HYDRO Pvt. Ltd has a leading position in the Indian subcontinent and is providing hydro-mechanical and electro-mechanical equipment for hydropower plants all over South East Asia, Australia and New Zealand.

We are hiring for?

Group IT Delivery Center (India) team is part of ANDRITZ GROUP IT responsible for implementation, support, and maintenance of word class IT systems to ANDRITZ GROUP companies. Global Delivery Center (India) is working as service provider to the ANDRITZ GROUP IT Team.

Key Responsibilities:

• Development and maintenance of the Service Portfolio KPI dashboard supports the SMO to identify Services that deviate from the promised customer requirements and customer experience
• Collaboration with the Service Area Managers and Service Owners to define and measure meaningful KPIs for their IT Services to support service excellence
• Development and maintenance of the Release Planning dashboard creates transparency for the IT management about planned and ongoing GROW initiatives
• Development and maintenance of KPIs for the Release planning process to measure the success of the Release Planning process
• Support of Project managers with the Release planning process ensures proper and smooth planning of GROW initiatives
• Development and maintenance of a KPI framework, KPI dashboard(s) and KPI process(es) in close alignment with the Strategy & Governance function enables measuring the performance of crucial sections of ANDRITZ IT and supports decision making
• The KPIA role contributes to the continuous improvement of the entire ANDRITZ IT organization by developing and maintaining KPIs and dashboard solutions. Its key strength lies in its flexibility to integrate across various areas of the organization, leveraging experience and a holistic perspective to drive better outcomes.
• Preparation and visualization of meaningful KPIs for projects and IT services for the participants of the ABIC meeting supports IT management in decision making

Technical Skills (knowledge):

• Detailed knowledge of KPI design and performance measurement methodologies
• Significant experience with data visualization and reporting tools such as Microsoft Power BI & Excel
• Competence in creating professional dashboards and automated reports
• Detailed knowledge in process improvement, data analytics and performance monitoring
• Strong analytical thinking and problem-solving skills
• Clear documentation and communication skills for presenting findings to stakeholders
• Excellent written and verbal communication skills in English
• Ability to work independently and as part of a team
• Ability to take full ownership of the assigned tasks and responsibility area
• Experience with Agile methodologies, Atlassian JIRA and Confluence
• Interest & preferable experience with AI in the area of KPIs, performance measurement, data analytics or other related areas

Desirable Experience:

• Data visualization: present complex data in a professional and visually intuitive format that enables faster understanding and better decision-making
• Attention to Detail: ensure data accuracy, correct numbers and assumptions, reliable reporting, and meaningful insights that stakeholders can confidently act on
• Analytical thinking and problem-solving skills: crucial for identifying performance gaps, uncovering root causes, and delivering actionable insights
• Clear documentation and communication skills: ensure that data-driven insights are accurately understood and effectively shared across the organization. This enables informed decision-making, cross-functional alignment, and continuous improvement.
• Intercultural awareness: ability to promote the integration of the team from different cultures, throughout sharing ideas and perspectives to bring prosperous working relationships and an innovative environment.
• Teamwork and Collaboration: Working well in a team environment and fostering collaborative relationships with stakeholders both virtual and on-site globally is essential
• Ownership of the assigned tasks: ability to organize and manage the area of responsibility
• Agile mindset: adaptability to changing requirement as well actively driving continuous improvement
• Time Management: Prioritizing tasks and managing time effectively ensures that task deadlines are met

Main Stakeholders

• Internal - Strategy & Governance (SMO, PMO), Finance, Service Area Managers & Service Owners
• External - Internal customers

Certification:

• Certification in Service management (ITIL v4) and project management (IPMA, PMP or PRINCE2)

Outline what this position is not about. What's a non-goal?

This role does not involve direct leadership or management responsibilities, such as supervising teams or making strategic decisions. The role is not responsible for defining organizational strategy or setting performance targets independently.

Minimum Qualification

Work Experience

Job Location

B.E. / B.Tech / Master degree in Business Administration or Data Science / Statistics

Minimum 5+ Year Preferably in IT Sector (international)

Delhi/Bhopal

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 18861