Sr Technical Engineer – Assets

About this opportunity

The Property Management team strategically manages Target Properties to deliver value, reliability, and brand. As a Technical Lead HVAC in Property Management, you will provide technical support to Vendors, PMLs, FMOC and Store teams on the operation, performance and management of HVAC systems. As part of this role, you will investigate, approve and communicate with store teams and vendors on daily issues that arise for HVAC. With the knowledge gained you will also be responsible for updating documentation and processes to streamline operation and improve uptime while striving to deliver reliability and brand standard at cost. Participating and shaping strategic priorities by working closely with multiple teams in US & India. From a TII perspective you will partner with other PM resources to maintain data integrity of portfolio and systems to deliver the best shopping experience for our guests.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

This role focuses on the triage of complex HVAC systems and understanding the root cause of the issue and working towards long term resolution, improving overall performance of systems. Through improved performance Target will deliver increased operating uptime, deliver on corporate temperature standards, improve energy efficiency and extend the life of the asset while controlling expense and capital investments. The role will provide valuable insights to partners in TII, Minneapolis and at all Target Stores in the US. As part of team evolution, we will update and maintain documentation and process that assists store teams and PML to deliver high quality work enabling safe and comfortable store environment for team members and guests.

HVAC Operations:

• Developing and documenting end-to-end processes in the triage of HVAC Assets.
• Investigate issues that impact corporate temperature standards
• Identify and execute chain-wide efficiencies on HVAC processes and operations
• Respond to field questions leveraging resources and best practices
• Approve and process the highest complexity work orders/proposal reviews to maintain daily operation.
• Collaborate with US and TII teams to deliver process efficiencies
• Support field teams in 1st level service requests with medium level complexity items from COE.
• Leverage performance analytics through operational metrics on temperature and humidity.

Partnerships:

• Develop strong partnership and collaboration with HVAC Technical Team, including FMOC, Advocates and service vendors and equipment installers
• Develop strong partnership with Vendor Managers and Capital Program managers

Reporting & Working Relationships:

Reports to Property Management Director.

Working relationship: All teams within the Property Management (US and India)

Job Requirements:

• 6+ years HVAC system design or operations experience
• Bachelor of Engineering HVAC Focus (Mechanical Engineering)
• Ability to work and contribute to a team environment.
• Able to positively interact with various levels of management.
• Ability to coordinate and multitask on conflicting priorities.
• Ability to convert strategic priorities to goals for a team to pursue.
• Ability to represent team and Property management in various forums.
• Ability to design a process end-to-end with optimized efficiency and accuracy.
• Strong knowledge of Data & Analytics to optimize data quality in asset portfolio data collected.
• Strong strategic thinking beyond execution of a process to drive future design.

Skills Required:

• Strong hands-on experience of HVAC systems, repair and maintenance.
• Strong system thinking, dot-connecting skills and ability to deliver efficiencies at scale
• Strong critical thinking and problem solving skills
• Excellent partnership building skills with a strong customer service mindset
• Excellent communication skills
• Proven project management and leadership skills
• Excellent conflict management skills.
• Strong presentation, meeting management, and facilitation skills