JC Home Connect Master Supervisor Metro
1 week ago
Posted Date
03 Nov 2025
Function/Business Area
Others
Location
Kolkata 9 - Alipore
Job Responsibilities
- Drive home connect and care operations in the assigned territory
- Source and train technicians by teeing up with target colleges
- Conduct classroom and on the job trainings for technicians
- Mentor and guide technicians to enhance productivity
- Ensure zero defect execution of home connect activity
- Drive home connect installation and fault repair related SLA
- Ensure customer satisfaction
- Ensure adherence to processes as per company defined SLAs
Education Requirement
Diploma / B.E / B.Tech ( ECE / Telecommunication/ IT/ CS)
Experience Requirement
years
Skills & Competencies
- Product service knowledge
- Knowledge of IT tools usage
- Speak local language
- Planning and organizing skills
- Team Management Skills
- Execution excellence
- Communication skills
- Coaching skills
- Customer focus
Please update your profile and upload resume to apply
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Location Map: Kolkata 9 - Alipore
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