Specialist Market Research

5 days ago


Bengaluru, Karnataka, India Tally Solutions Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,00,000 per year
Job Description

What will you be doing? Acts as a research consultant to internal Businesses and Marketing organisation. Provides meaningful and actionable insights to drive business objectives and support decision making Works closely with internal Business (esp. Sales and Product Management teams) and Marketing organisation to understand key business issues and proactively provide thought leadership Shapes research design, research plans, develop questionnaires/ discussion guides, and build persuasive presentations for senior/ executive level internal clients. Adds value to the insights by synthesizing secondary information/ behavioural data with survey data. Ability to identify opportunities for this kind of collaboration. Proven ability to maintain strong working relationships with Research vendors and leverage their expertise to deliver best in class research programs Identify ways to improve customer experience at various stages of customer journey: pre-purchase and post purchase through various surveys, and work with product, sales and service teams to improve satisfaction scores and build experience and delight measures Develop and execute analytical plans on large datasets representing the customer and partner datasets. Use diverse analytical methods (descriptive, diagnostic and predictive) to find actionable insights. Extensive experience working on analytical tools like SPSS and R. Who are we looking for? Minimum 5 years of experience in customer insights or market research. Previous research experience in software industry will be an added advantage. Robust research experience across a wide range of qualitative and quantitative researches. Must have strong analytical and interpretive skills to frame recommendations. Ability to lead multiple, large scale, research projects in parallel. Excellent project management, multi-tasking, and prioritising skills required. Outstanding communication both verbal and written, presentation and interpersonal skills required Interested ?



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