Salesforce Developer

Salesforce Developer - Customer Care Agent Servicing

Qualifications
• Bachelor's or master's degree in computer science, Information Technology or related field.
• 4-5years of software development experience and multicloud architecture experience (Service cloud/Vlocity omnistudio
• Experience with Omni studio (Data Raptor/Integration procedure/Omni script/Flex card/Trigger,Apex, Lightning Web Components/Aura Components, and managed packages, and strong hands-on experience in development practices.
• Experience in designing and implementing complex Salesforce solutions, including creating Salesforce flows, entry-criteria/profiles, and data migrations
• Demonstrated ability to create flows, modify objects, create custom objects, write Apex, triggers and integrate API services using an IDE/VisualSourceCode/Codebuilder.
• Demonstrated understanding of differing integration patterns.
• Experience with system integrations involving web services (JSON, SOAP), as well as Vlocity Integration Procedure.
• Develop Apex (classes and triggers) to extend Salesforce to business requirements.
• Custom User Interface development, including Lightning pages and Web Components.
• Develop high-quality code that satisfies customer needs and strives for simplicity, clarity, and testability.
• Use Salesforce APIs to integrate with other corporate systems following existing standards.
• Integrate additional business applications to Salesforce (such as DocuSign/Emplifi/Medialla/GCP/Mulesoft).
• Collaborating with Ford IT /Development teams to integrate Salesforce across the business.
• Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Extend those best practices across Ford organizations.
• Adhere to established development practices and processes in Ford development teams.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills. Nice to have
• Strong proficiency in Salesforce development ecosystem (Apex, LWC, Visualforce, Java).
• Significant experience in web development environments (HTML, CSS, JavaScript).
• Experience with agile development methodologies.
• Strong ability to understand and collaborate working with application designs, technology stacks, context for code, multiple codebases, and their relation to business objectives.
• Excellent problem solving and analytical skills.
• Ability to work both independently and collaborating with multiple teams
• Effective communication skills to collaborate with business stakeholders and development team members.
• Extensive ability to work with large data sets (ETL processing)
• Experience with Salesforce application lifecycle (CI/CD pipelines, including testing).
• Ability to write, interpret and critique technical specifications.
• Advocate to learn new skills, technologies, and frameworks.
• Proactive attitude to integrate Salesforce innovations/improvements into existing solutions.
• Salesforce alteast 2 X Certified (Salesforce Developer/Omni Script Developer) Qualifications
• Bachelor's or master's degree in computer science, Information Technology or related field.
• 4-5years of software development experience and multicloud architecture experience (Service cloud/Vlocity omnistudio
• Experience with Omni studio (Data Raptor/Integration procedure/Omni script/Flex card/Trigger,Apex, Lightning Web Components/Aura Components, and managed packages, and strong hands-on experience in development practices.
• Experience in designing and implementing complex Salesforce solutions, including creating Salesforce flows, entry-criteria/profiles, and data migrations
• Demonstrated ability to create flows, modify objects, create custom objects, write Apex, triggers and integrate API services using an IDE/VisualSourceCode/Codebuilder.
• Demonstrated understanding of differing integration patterns.
• Experience with system integrations involving web services (JSON, SOAP), as well as Vlocity Integration Procedure.
• Develop Apex (classes and triggers) to extend Salesforce to business requirements.
• Custom User Interface development, including Lightning pages and Web Components.
• Develop high-quality code that satisfies customer needs and strives for simplicity, clarity, and testability.
• Use Salesforce APIs to integrate with other corporate systems following existing standards.
• Integrate additional business applications to Salesforce (such as DocuSign/Emplifi/Medialla/GCP/Mulesoft).
• Collaborating with Ford IT /Development teams to integrate Salesforce across the business.
• Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Extend those best practices across Ford organizations.
• Adhere to established development practices and processes in Ford development teams.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills. Nice to have
• Strong proficiency in Salesforce development ecosystem (Apex, LWC, Visualforce, Java).
• Significant experience in web development environments (HTML, CSS, JavaScript).
• Experience with agile development methodologies.
• Strong ability to understand and collaborate working with application designs, technology stacks, context for code, multiple codebases, and their relation to business objectives.
• Excellent problem solving and analytical skills.
• Ability to work both independently and collaborating with multiple teams
• Effective communication skills to collaborate with business stakeholders and development team members.
• Extensive ability to work with large data sets (ETL processing)
• Experience with Salesforce application lifecycle (CI/CD pipelines, including testing).
• Ability to write, interpret and critique technical specifications.
• Advocate to learn new skills, technologies, and frameworks.
• Proactive attitude to integrate Salesforce innovations/improvements into existing solutions.
• Salesforce alteast 2 X Certified (Salesforce Developer/Omni Script Developer)

• Additional Salesforce certifications (Salesforce Administrator, Platform App Builder, Data Architect).
• Experience in SRE in Copado and ability to architect the services considering observability, traceability, and monitoring aspects.
• Proven experience in architecting and implementing service-oriented solutions considering HA/DR capabilities and including performance monitoring features.
• Experience in configuring and managing enterprise monitoring tools (Splunk, Dynatrace…).
• Experience with integration with Cloud PaaS tech stacks (AWS, GCP, Azure, etc.).
• Active profile in Salesforce community.

Experience LevelSenior Level

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