Chat & Voice Blended Professional
1 week ago
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Collaborate with team members to achieve common goals.
- Develop and maintain knowledge of products and services.
- Work effectively in a team environment to achieve targets.
- Analyze customer feedback and suggest improvements.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a blended environment (chat and voice).
- Strong problem-solving and analytical skills.
- Ability to adapt to changing situations and priorities.
- Basic computer skills and familiarity with software applications.
- Strong attention to detail and organizational skills.
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