Manager-Individual Account Banking Ops

4 days ago


Bengaluru, Karnataka, India Mashreq Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Oversee the maintenance and management of individual customer accounts, ensuring all account information is accurate and up to date.

  • Ensure adherence to regulatory requirements and internal policies, including AML and KYC guidelines.

  • Provide high-quality service to customers, addressing their inquiries and resolving any issues related to their accounts.

  • Identify and implement process improvements to enhance the efficiency and effectiveness of account maintenance activities.

  • Lead and train a team of account maintenance professionals, ensuring they are well-equipped to perform their duties.

  • Work closely with other departments, such as Compliance, IT to ensure seamless account maintenance operations.

  • Prepare and present reports on account maintenance activities, highlighting key metrics and areas for improvement.



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