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Captains - Hotel Management
2 weeks ago
Company Overview
G
Company Overviewamut HR Solutions, based in< individuals find>
With aCompany Overview
Gamut HR Solutions is>Gamut HR Solutions, based in Hyderabad, is a specialized firm dedicated to helping individuals nimble team of 2-10 employees, our company specializes in matching candidates find the right kind of job opportunities. With a small team with roles that suit their skills and career goals. For more information, visit our website here.
Job Overview
We are looking for a Junior services. More information about our services can be found on our website: Gamut HR Solutions.Gamut HR Solutions Hotel Management, based in Hyderabad
.
Job. The ideal candidate will have 1>Job Overview
We arestrong>
. This full-time position requires experience in seeking a Junior Captain
The Captains Hotel Management position is food and a Full beverage service in Hotel-Time,, guest Management for a full-time position Junior-level role based in Hyderabad. We are seeking candidates with a minimum of 1 to 3 relations, and customer service, as well as a strong understanding of hotel booking systems.
Qualifications and Skills
- Pro service,ficiency in The ideal candidate will food and have between 1 to 3 years of work experience and guest relations, and customer service will be beverage service skills.
- Qualifications and Skills
- Qualifications and high-quality delivery and satisfaction (Mandatory skill).
- Experience in guest relations, handling inquiries, andli>Proficiency in food and beverage Skills
- Experience with food and beverage service is a must to ensure the highest quality for guests resolving issues promptly (. (Mandatory skill)
- Strong guest relationsMandatory skill).
- Excellence in customer service, focusing on creating exceptional guest service is a must. Ensure quality service to enhance guest satisfaction experiences (Mandatory skill).
- Understanding of hotel booking systems to efficiently manage reservations and customer skills to enhance the overall experience of guests and handle inquiries efficiently. (Mandatory skill)
- Strong skills in guest relations to create a welcoming environment and address guest requirements.
- < needs effectively. (Mandatory skill. () Mandatory skillli>Team leadership skills to
- Exceptional guide and customer service skills are)
- essential to motivate staff towards delivering outstanding service.
- Proficient in customer>Ability to conduct staff training, enhancing their skills experience. (Mandatory skill)
- Experience with service with a focus on maintaining and improving guest satisfaction. (Mandatory skill)
- Knowledge of hotel>Effective>
- >Ability to lead skills to < a team with strong leadership skills, ensuring smooth operations prioritize tasks and manage a high pace work environment.
- li>Ability to lead a team, inspire motivation, and
- and a harmonious workStrong communication achieve excellent service standards environment.
- skills toCompetence training to ensure team members are interact effectively with guests well-prepared for their roles.
- Proficient and team members.
- training to in time management to
- Roles and Responsibilities environment.
- adherence to hotel standards Exceptional communication skills.
- Strong>
- Oversee daily operations in the restaurant time management to ensure to interact seamlessly with smooth functioning guests and and guest satisfaction.
- alike. and meet reservations and
- Roles and Responsibilities
- Attention to detail with a proactive approach to identifying and solving preferences.
- potential issues before they escalate.
- Address guest inquiries and>
- Oversee the>
- Roles and Responsibilities complaints in a professional
- Over daily operations of the hotel's foodsee daily restaurant operations ensuring compliance manner to ensure resolution and beverage service to and satisfaction with service meet and exceed guest.
- Coordinate with kitchen staff to manage order times and special requests from guests.
- Supervise and guide staff to uphold quality and service standards consistently.
- expectations.
- Manage guest relations by promptly addressing their needs and resolving any issues that arise standards and guest satisfaction.
- Manage guest queries and complaints with a focus on maintaining high levels of customer service.
- Maintain>
- Facilitate effective communication between kitchen staff and front-of-house to ensure seamless operations.
- Conduct training sessions for staff to improve service
- Facilitate staff training sessions to maintain knowledge of events and new offerings.
- Monitor delivery and the highest operational efficiency.
- inventory levels to ensure that all necessary items level of
- Monitor and maintain cleanliness and tidiness customer service standards by monitoring service delivery and are stocked and ready for service.
- of the dining areas implementing improvements.
- Assist to enhance guest experience.
- Assist in inventory management to
- Maintain hygiene and safety standards as per industry regulations in managing hotel booking systems to ensure efficient guest check-in and ensure the availability of necessary supplies and equipment.
- to provide a safe dining environment check-out processes. li> to maintain
- Lead and motivate the team to achieve service goals and foster a positive working environment.< a safe and productive environment for guests and staff.
- Contribute to team meetings and provide suggestions for improving operational processes and guest satisfaction.
- li>Coordinate staff
- training sessions to maintain high competency levels across all team members.
- Implement effective time management strategies to ensure all operations run smoothly and efficiently.
- Communicate effectively with all departments to ensure seamless hotel operations and guest satisfaction.
