Captains - Hotel Management

Company OverviewGCompany Overviewamut HR Solutions, based in< individuals find>With aCompany OverviewGamut HR Solutions is>Gamut HR Solutions, based in Hyderabad, is a specialized firm dedicated to helping individuals nimble team of 2-10 employees, our company specializes in matching candidates find the right kind of job opportunities. With a small team with roles that suit their skills and career goals. For more information, visit our website here.Job OverviewWe are looking for a Junior services. More information about our services can be found on our website: Gamut HR Solutions.Gamut HR Solutions Hotel Management, based in Hyderabad.Job. The ideal candidate will have 1>Job OverviewWe arestrong> . This full-time position requires experience in seeking a Junior CaptainThe Captains Hotel Management position is food and a Full beverage service in Hotel-Time,, guest Management for a full-time position Junior-level role based in Hyderabad. We are seeking candidates with a minimum of 1 to 3 relations, and customer service, as well as a strong understanding of hotel booking systems.Qualifications and SkillsPro service,ficiency in The ideal candidate will food and have between 1 to 3 years of work experience and guest relations, and customer service will be beverage service skills. Qualifications and SkillsQualifications and high-quality delivery and satisfaction (Mandatory skill).Experience in guest relations, handling inquiries, andli>Proficiency in food and beverage SkillsExperience with food and beverage service is a must to ensure the highest quality for guests resolving issues promptly (. (Mandatory skill)Strong guest relationsMandatory skill).Excellence in customer service, focusing on creating exceptional guest service is a must. Ensure quality service to enhance guest satisfaction experiences (Mandatory skill).Understanding of hotel booking systems to efficiently manage reservations and customer skills to enhance the overall experience of guests and handle inquiries efficiently. (Mandatory skill)Strong skills in guest relations to create a welcoming environment and address guest requirements.< needs effectively. (Mandatory skill. () Mandatory skillli>Team leadership skills toExceptional guide and customer service skills are)essential to motivate staff towards delivering outstanding service.Proficient in customer>Ability to conduct staff training, enhancing their skills experience. (Mandatory skill)Experience with service with a focus on maintaining and improving guest satisfaction. (Mandatory skill)Knowledge of hotel>Effective>>Ability to lead skills to < a team with strong leadership skills, ensuring smooth operations prioritize tasks and manage a high pace work environment.li>Ability to lead a team, inspire motivation, andand a harmonious workStrong communication achieve excellent service standards environment. skills toCompetence training to ensure team members are interact effectively with guests well-prepared for their roles.Proficient and team members.training to in time management toRoles and Responsibilities environment. adherence to hotel standards Exceptional communication skills.Strong>Oversee daily operations in the restaurant time management to ensure to interact seamlessly with smooth functioning guests and and guest satisfaction.alike. and meet reservations andRoles and ResponsibilitiesAttention to detail with a proactive approach to identifying and solving preferences.potential issues before they escalate. Address guest inquiries and>Oversee the> Roles and Responsibilities complaints in a professionalOver daily operations of the hotel's foodsee daily restaurant operations ensuring compliance manner to ensure resolution and beverage service to and satisfaction with service meet and exceed guest.Coordinate with kitchen staff to manage order times and special requests from guests.Supervise and guide staff to uphold quality and service standards consistently.expectations.Manage guest relations by promptly addressing their needs and resolving any issues that arise standards and guest satisfaction.Manage guest queries and complaints with a focus on maintaining high levels of customer service.Maintain>Facilitate effective communication between kitchen staff and front-of-house to ensure seamless operations.Conduct training sessions for staff to improve serviceFacilitate staff training sessions to maintain knowledge of events and new offerings.Monitor delivery and the highest operational efficiency.inventory levels to ensure that all necessary items level ofMonitor and maintain cleanliness and tidiness customer service standards by monitoring service delivery and are stocked and ready for service.of the dining areas implementing improvements.Assist to enhance guest experience.Assist in inventory management toMaintain hygiene and safety standards as per industry regulations in managing hotel booking systems to ensure efficient guest check-in and ensure the availability of necessary supplies and equipment.to provide a safe dining environment check-out processes. li> to maintainLead and motivate the team to achieve service goals and foster a positive working environment.< a safe and productive environment for guests and staff.Contribute to team meetings and provide suggestions for improving operational processes and guest satisfaction.li>Coordinate stafftraining sessions to maintain high competency levels across all team members.Implement effective time management strategies to ensure all operations run smoothly and efficiently.Communicate effectively with all departments to ensure seamless hotel operations and guest satisfaction.