Order Management Trainee
3 days ago
- Position : Order Management Trainee
- Duration: 12 Months ( extendable )
- Location: Vashere - Kalayn Mumbai and Ranjangaon, Pune
- Transport : Company Provides Transport + Canteen Facility
- Mode: Work from Office
- Working Days : 6 Days in week.
About the Role:
We are looking for a proactive and detail-oriented Order Management Trainee to support our Customer Account team. This internship offers hands-on experience in customer relationship management, order processing, and cross-functional coordination in a dynamic business environment.
Key Responsibilities:
- Assist Customer Account Representatives with daily tasks and customer interactions.
- Support order processing from entry to delivery and invoicing.
- Communicate effectively with customers via phone and email.
- Maintain accurate customer records and documentation.
- Coordinate with internal teams (sales, supply chain, shipping) to ensure timely order fulfilment.
- Respond to customer inquiries regarding pricing, availability, and documentation.
- Participate in customer calls and meetings with sales representatives.
- Learn and apply company systems and ISO procedures.
What Were Looking For:
- Currently pursuing or recently completed a degree in Business, Commerce, or related field.
- Strong communication and interpersonal skills.
- Basic understanding of customer service principles.
- Proficiency in MS Office; familiarity with ERP systems is a plus.
- Eagerness to learn and contribute in a team-oriented environment.
Perks:
- Attractive stipend
- Company-provided transport and canteen facilities
- Exposure to global customer service practices
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